Desktop and Network support FE- Melbourne
Desktop and Network support FE- Melbourne
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Job Description
Company Overview
EIL Global IT Solutions and Services Pvt Ltd is a leading IT service provider headquartered in Adelaide Australia with offices across Asia Pacific and EMEA regions. Specializing in an array of technologies including desktops servers networks and data center solutions EIL Global supports the digital transformation of enterprises with professional and managed IT services incorporating AIOPS AI automation and Blockchain solutions. As a company with a team size of 1150 employees we pride ourselves on delivering highquality IT services globally.
Job Overview
We are seeking a talented Desktop and Network Support Field Engineer to join our team in Melbourne. This is a midlevel contract position designed for individuals with up to 6 years of experience. As a key player within our organization you will be responsible for providing exceptional support to a varied client base ensuring their IT infrastructure is resilient secure and efficiently managed. Your role will involve frequent travel offering onsite technical support across our service areas.
Qualifications and Skills
- Proficient with mobile device management ensuring seamless integration and operation of mobile devices within enterprise environments.
- Strong knowledge of Active Directory for user account management ensuring secure and organized directory structures.
- Comprehensive understanding of Windows OS adept at configuring and troubleshooting across various versions.
- Experience in Office 365 management focusing on deployment troubleshooting and optimizing user applications.
- Handson experience with network configuration able to set up and manage network equipment and resolve connectivity issues.
- Advanced troubleshooting skills for desktop and network environments diagnosing a wide array of technical issues.
- Proficiency in System Center Configuration Manager (SCCM) for deploying and managing devices and applications.
- Imaging (Mandatory skill): Expertise in creating and deploying system images for consistent and efficient device setups.
Roles and Responsibilities
- Provide onsite and remote support to clients troubleshooting and resolving technical issues promptly.
- Conduct routine maintenance and upgrades on desktops servers and network infrastructure.
- Collaborate with clients to understand their IT requirements and deliver tailored solutions.
- Manage and support the implementation of new technologies within client infrastructures.
- Document and report on system performance providing recommendations for improvements.
- Coordinate with crossfunctional teams to ensure alignment in delivering comprehensive IT services.
- Maintain uptodate knowledge of industry trends and advancements to provide innovative support.
- Ensure all IT equipment and software comply with established regulations and standards.
Application Process
Please share updated CV to
Required Experience:
Manager
Employment Type
Contract
