Technical Service Engineer Expert
Technical Service Engineer Expert
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Job Description
Title:
Technical Service Engineer ExpertYour KBR future delivering solutions and changing the world
About KBR:
We are a company of innovators thinkers creators explorers volunteers and dreamers who all share one goal to improve the world.
KBR delivers science technology and engineering solutions to governments and companies around the world. KBR employs approximately 34000 people performing diverse complex and missioncritical roles in 33 countries.
For 65 years KBR and its heritage companies are proud to have delivered some of Australias largest and most complex projects.
With around 2000 employees in 6 primary offices throughout Australia we are committed to social and environmental sustainability and delivering projectswitha digital mindset drivinginnovation within our business and for our customers.
We help ensure mission success on land in the air at sea in space and cyberspace for our Defence customers. From individual technologies and services to comprehensive project delivery and mission execution no other company can match the breadth and depth of KBR.
KBR comprises a talented team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multidisciplinary activities providing lowrisk and costeffective solutions to the Defence force.
The Opportunity
KBR is seeking a highly skilled and motivated Technical Services Engineer Expert to support a range of infrastructure applications and platform deployments across several classified and unclassified government networks.
This is a key technical role where youll provide subject matter expertise in systems integration infrastructure implementation and operational readiness activities. Youll work both independently and as part of project delivery teams ensuring secure efficient and standardsaligned solutions that meet the needs of our Defence and government clients.
Reporting to the Technical Operations Manager youll collaborate closely with project managers sustainment teams and enterprise stakeholders delivering highquality outcomes and seamless transitions into businessasusual operations.
This is a 12month fixedterm fulltime role requiring an active NV2 security clearance.
Responsibilities
The key responsibilities of the role will include but are not limited to:
Act as a technical subject matter expert (SME) across multiple classified and unclassified government networks
Deliver infrastructure project activities including build configuration and deployment of systems
Lead server provisioning software installation patching and upgrade tasks in line with change management processes
Configure deploy and migrate infrastructure components such as servers storage cloud services (including AWS) and virtual environments
Ensure systems are built to meet security standards and architectural design requirements
Provide Level 3 Wintel support across corporate and government platforms
Support physical and virtual infrastructure builds including Microsoft Windows Linux (Red Hat) SQL Server VMware and Citrix
Develop and maintain technical documentation including system configurations deployment guides and support runbooks
Assist with developing deployment plans rollback procedures and transition documentation for businessasusual (BAU) teams
Contribute to project status reporting and operational readiness reviews
Work collaboratively with project managers architects operations teams and vendors to align technical delivery with project goals
Ensure compliance with ITIL processes security controls and governance procedures
Identify escalate and assist in mitigating technical risks and improvement opportunities
Support handover of services to sustainment teams including training mentoring and documentation handover
Validate Technical Recovery Plans (TRPs) as part of the transition to BAU
Qualifications Skills and Experience
Essential:
Demonstrated knowledge & xperience in Microsoft Server 2016/2019 products and integrated technologies
Demonstrated knowledge & experience in Active Directory & Identify Management Services
Demonstrated Knowledge & experience in Red Hat Linux
Demonstrated Knowledge & experience in Vmware Vsphere 7
Demonstrated Knowledge in Microsoft SQL Server 2019
Demonstrated Knowledge & experience in Citrix Studios & Director
Demonstrated Knowledge & Experience in Backup and disaster recovery (eg Veeam Commvault)
Proficiency in advanced scripting
ITIL V3/V4 certification
NV2 security clearance is required
Desirable:
Bachelors degree in computer science or related field
Microsoft Certifications or equivalent experience
Benefits of KBR
A workplace culture certified as a Great Place To Work (Aus India UK & US)
Flexible working conditions
Competitive salary (including annual reviews)
Paid Parental leave
Paid Reservist leave
Income protection
Corporate rewards
Salary packaging/Novated leasing
Discounted employee stock purchase plans
Flu shots skin checks and private health insurance discounts
Career development: Online learning mentorship and career pathways
If youre ready to shape tomorrow lets get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land sea community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
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Employment Type
Full-Time
