Client Services Specialist
Client Services Specialist
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Job Description
Client Services Specialist
The Quantum Group
Scottsdale AZ
About the Quantum Group
The Quantum Group an Integrity company provides financial advisory firms with a comprehensive approach to growing their business by combining clientcentric insurance solutions with strategic marketing advanced planning and operations support helping advisors realize their vision and achieve their professional goals.
Job Summary
Reporting to the Operations Director this position is responsible for assisting with reporting daytoday processing and providing administrative support to ensure effective and efficient operations. If you are an Operations or Back Office pro this role is for you!
Primary Responsibilities:
Support the issuance and processing of our line of fixed annuity products
Assist with resources in daily workflow systems
Prepare various reports as requested
Data entry as part of our application process
Recommend process improvements if needed
Test new carrier and inhouse technology enhancements into infrastructure to ensure our clients have a smooth experience
Office support services for New Business Organization and Agent Support as needed
Receive direct and relay phone messages emails and faxes as they are received in the operations department
Assist with correspondence and package distribution within the team
Help maintain the general scanning and filing system used in the department
Primary Skills and Requirements:
25 years administrative experience required. Experience in aninvestment or insurance environment preferred
SeriesOR Life and Health Licenses a plus but not required
Excellent customer service accuracy follow up skills and the ability to work as a team
Typing /10 key and MS Office proficiency
Solid written and oral communications skills and the ability to interact with all levels of the organization
Must possess sound judgment be proactive and maintain a professional demeanor
Experience with workflow systems notably Salesforce a plus
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a familylike environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hypergrowth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
