Agent Support
Agent Support
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Salary Not Disclosed
1 Vacancy
Job Description
Agent Support
Eldercare Insurance Services
Hot Springs AR
About Eldercare Insurance Services
With over 30 years of experience in the industry Eldercare Insurance Services is one of the largest distributors of Medicare Supplement and other Senior Market insurance products in the United States. Leveraging a network of independent insurance agents a career distribution sales force and an internal call center operation EIS helps thousands of Americans every year get the coverage that they need.
By providing the best possible service and care to their customers EIS has become a respected name in the Insurance Services industry. EIS is based in Hot Springs Arkansas and is a proud member of the Integrity Family of Companies.
Job Summary
The Agent Support role is directed toward the generation of new sales by generating appointments and market insurance products or services. This role makes outbound calls to consumers and once connected transfers the call to one of our licensed agents. Some Customer Service will be included in this position.
Primary Responsibilities:
Answer and respond to incoming calls from clients prospects and staff.
Making outbound calls and setting up appointments using provided script
Verify phone numbers addresses and email addresses with each customer contact and update customer information
Prospecting and generating new business through leads and referral sources
Meet established goals and objectives
Informs customers of promotions and new or upgraded products using prepared scripts
Schedule appointments for sales staff to meet prospective customers
Ask each customer for referrals and explain our referral program
Respond to all contracting new business or commission issues with all our carriers
Develop marketing materials for our products and ship materials as needed
Assist and help lead the rollout of new products
Perform other duties as assigned
Primary Skills & Requirements:
High School Diploma or GED
Multiline phone skills
Possess an upbeat positive and enthusiastic attitude
Confident selfstarter who works well independently
Strong communication skills both oral and written
Professional phone etiquette
Must have ability to multitask
Be a great selfstarter with a sense of urgency
Problem solving skills required
Great team and individual contributor
Basic computer skills including the ability to type at least 15 WPM
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a familylike environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hypergrowth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
