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Freight Payment Analyst

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1 Vacancy
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Job Location drjobs

West Chester, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

A familyowned business since 1924 A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of LessThanTruckload (LTL) service centers warehouse facilities and dedicated locations we have the ability to offer flexible and seamless integrated solutions tailored to our customers needs.

Simply put when it comes to integrated supply chain solutions Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

The primary responsibility of the Freight Payment Analyst I is to manage/reconcile customer accounts that are billed through a 3rd party or via EDI in order for the account to be paid in a timely efficient manner. Customer contacts are made via telephone email payment websites and TMS portals.

The responsibilities of the position include but are not limited to:

  • Utilizing all available tools and following departmental best practices identify and prioritize delinquent accounts that need to be worked.
  • Develop an understanding of the Customer specific invoicing requirements including EDI 204214 and 210 of the assigned accounts.
  • Establish best practices for each account in order to properly manage the reconciliation process. Develop and utilize customized reports as needed.
  • Retrieve invoice status on customer websites emailing and calling customers to resolve discrepancies.
  • Correct invoicing issues with proper attention to detail identify root cause and work to prevent recurrence.
  • Upload documents and provide any additional information through the established carrier resolution process of the customers web portal.
  • Document the collections system to reflect all customer notes and actions taken.
  • Set and adhere to appropriate followup dates in order to ensure timely payment.
  • Interact with multiple internal teams in order to research and resolve Customer disputes.
  • Properly defend charges when a customer dispute is not valid.
  • Respond to external and internal customer inquiries in a timely and professional manner.
  • Evaluate credit worthiness of new and existing accounts by reviewing payment trends credit reports credit references and the internet.
  • Additional responsibilities as assigned.

To be qualified for this position you must possess the following:

  • HS Diploma or equivalent
  • Strong analytical and time management skills
  • Professional written and verbal communication skills
  • Knowledge of MS Office especially Outlook Excel and Word
  • Ability to multitask and prioritize in a fast paced environment with strong attention to detail

For a full job description associated with this posting please contact A. Duie Pyles Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all jobrelated duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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