Patient Navigator
Patient Navigator
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$ 38890 - 40057
1 Vacancy
Job Description
The Patient Navigator serves as a single point of contact for DDS /Hygiene students patients and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within ASOD . The Patient Navigator is responsible for scheduling canceling modifying and reconciling appointments for Predoctoral and Hygiene clinics; responds to student/patient request using InBasket (Internal messaging system) and the providers work queue treatment plan; updates prepares and distributes appointment information to patients students and staff; input EPIC Templates for DDS providers; modify templates based on clinic closures and schedule changes; follow established procedures for screening incoming/outgoing appointmentrelated telephone calls and directing them to the appropriate staff/department and checking voicemails and responding to patients messages; provide patients with appointment confirmation and necessary details regarding their appointment via EPIC after summary visit (time date location provider etc.); collecting and validating payments and verifying Medicaid Eligibility and Delta Dental Insurance; validate authorized credit card acceptance and review checks for appropriate information for acceptance.
Required Qualifications Competencies And Experience
Must have excellent interpersonal skills and communication skills. Must be able to multitask and work with a diverse group of individuals. Must be able to work independently with minimal supervision demonstrate initiative and use sound judgment.
Preferred Qualifications Competencies And Experience
Prior experience in healthcare.
Work Schedule
Monday Friday; 8am to 5pm
Required Experience:
Staff IC
Employment Type
Full-Time
