Fire Service Technician V
Fire Service Technician V
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you will do
- Receive service calls from Service Resource Center including a brief description of equipment/system malfunctions
- Responsible to contact customer representative and ascertain equipment/systems problems
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
- Follow prescribed troubleshooting procedures and refer to technical manuals part manuals change notices and bulletins modification notices etc. to repair equipment
- Service troubleshoot and install many different manufacturers Fire & Life Safety systems including SimplexGrinnell
- Read and interpret blueprints diagrams submittals specifications software/systems programs schematics and operational product manuals
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
- Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers
- Obtain customer signature upon completed service call assignment
- Participate in a scheduled Oncall rotation
- Help to train or mentor others on the service team
- Perform other duties as assigned
What we look for
Required
- 510 years documented experience in low voltage electrical systems including Fire/Life Safety systems Access Control Nurse Call and Paging systems.
- Valid Fire Alarm License
- Experience in reading and interpreting blueprints submittals and operational/product manuals.
- Knowledge of test equipment multimeter digital analyzer and commissioning devices.
- High School Diploma or equivalent
- Ability to follow verbal and written instructions.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 5070 lbs.
- Able to work in unusual and sometimes difficult position such as climbing ladders scaffolding and high lift equipment up to 40 feet working within ducts crawl spaces above ceilings etc
- Ability to work flexible hours including weekends to meet customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to implement and follow safety guidelines and procedures at all times.
- Strong organizational skills positive attitude and an ability to learn quickly.
- Possess a valid drivers license and driving record that meets company requirements.
- Able to pass a preemployment background and drug test.
- Retain any licenses that are required by National State and Local codes.
Preferred
- NICET Level II certification
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
Employment Type
Full-Time
