Fire Service Technician
Fire Service Technician
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Job Description
Be part of the future!
We are one team dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and well give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
- Competitive Starting Pay
- Paid Training
- Tuition reimbursement
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And more!
What you will do:
Receive service calls from Service Resource Center including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.
How you will do it:
- Follow prescribed troubleshooting procedures and refer to technical manuals part manuals change notices and bulletins modification notices etc. to repair equipment
- Service troubleshoot and install many different manufacturers Fire & Life Safety systems including SimplexGrinnell
- Read and interpret blueprints diagrams submittals specifications software/systems programs schematics and operational product manuals
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
- Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers
- Adhere to safety regulations put forth by JCI
- Obtain customer signature upon completed service call assignment
- Participate in a scheduled On-call rotation
- Help to train or mentor others on the service team
- Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
- Provide quotes to support recommendations and solutions.
- Perform other duties as assigned
What we look for:
Required
- Must have NICET I Certification for Fire Alarm Systems
- 3 years documented experience in low voltage electrical systems including Fire/Life Safety systems Access Control Nurse Call and Paging systems
- Experience in reading and interpreting blueprints submittals and operational/product manuals
- Knowledge of test equipment multi-meter digital analyzer and commissioning devices
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult position such as climbing ladders scaffolding and high lift equipment up to 40 feet working within ducts crawl spaces above ceilings etc.
- Ability to work flexible hours including weekends to meet customer requirements
- Overnight travel may be required
- Demonstrate a high level of customer service
- Maintain truck inventory to ensure timely response to customer needs
- Ability to adhere to implement and always follow safety guidelines and procedures
- Strong organizational skills positive attitude and an ability to learn quickly
- Possess a valid drivers license and driving record that meets company requirements
- Able to pass a pre-employment background and drug test
Preferred
- NICET Level II certification
HIRING HOURLY RANGE: $20.67- 25.48 (Hourly rate to be determined by the education experience knowledgeskills and abilities of the applicant internal equity location and alignment with market data.) This positionincludes a competitive benefits package. For details please visit the About Us tab on the Johnson ControlsCareers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
Employment Type
Full-Time
