System Administrator III (Business Applications)
System Administrator III (Business Applications)
Posted on :
16-05-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
System Administrator III (Business Applications)
Why We Have This Role
The Business Applications Senior Administrator is responsible for maintaining the usability stability and security of Qualtricss corporate SaaS applications. System Admins govern system utilization provide technical support to endusers and implement system changes or upgrades in order to drive efficiency & effectiveness of the systems. Additionally Senior System Admins mentor junior members on the team on system management best practices and begin to manage higherlevel strategic projects at the company. This role is part of an expansion of the global BizApps team into Mexico City and will work closely with the Mexico Team Lead as well as the US based team and manager.
How Youll Find Success
- Being an effective critical thinker problem solver and troubleshooter.
- Collaborating effectively with teams across different functions to provide guidance on system best practices & recommendations.
- Demonstrating selfmotivation and initiative.
- Embracing continuous challenges and adapting to new technologies.
- Excelling at multitasking and managing multiple responsibilities.
- Owning strategic initiatives that spans across multiple departments.
- Being proactive in addressing system roadmaps & system technical debt.
- Owning and improving internal team processes.
- Thriving in ambiguity to dynamically adapt to business and team needs.
- Documenting procedures policies and systems.
How Youll Grow
- Taking on increasing responsibilities as part of a rapidly growing team.
- Developing a career in business systems and gaining valuable experience and technical expertise for multiple platforms.
- Enhancing & training junior members on system administration troubleshooting and configuration skills.
- Leading strategic initiatives to drive impact across multiple departments.
Things Youll Do
- Acting as the subjectmatterexpert (the go to) for multiple corporatewide platforms such as Slack JIRA Coda Highspot etc.
- Performing system administration tasks such as provisioning troubleshooting configuration and providing enduser support with a focus on more complex requests such as app installations.
- Establishing system roadmaps and strategic initiatives.
- Documenting procedures policies and enablement materials.
- Collaborating with business stakeholders to understand business needs and resolve issues.
- Establishing and maintaining governance best practices to minimize costs while maximizing returns.
- Training junior members on the team on system maintenance & best practices.
What Were Looking For On Your Resume
- Enjoy learning & growing amidst everchanging technology
- Skilled in troubleshooting within technical systems
- Skilled in training & mentoring junior members
- Bachelors Degree
- 3 years of relevant systems administration/helpdesk work experience (preferred)
- Fluent in English
- Experience working in automations or scripting preferred
What You Should Know About This Team
- Corporatewide impact: The system ownership and management extends across multiple departments and any changes made and implemented have a significant impact and high visibility throughout the entire company.
- Consistent learning: The system knowledge is vast and team members are encouraged to expand their scope as they progress in seniority. There are always opportunities for growth and learning.
- Collaboration: Implementing best practices for systems requires working collaboratively across departments such as Engineering Security Procurement and GoToMarket. Its a collective effort to ensure we have topnotch systems and deliver exceptional support for them.
Our Teams Favorite Perks and Benefits
- Experience Bonus program offering unique experiences on the 1year anniversary with the company.
- Global Wellness Reimbursement program to support employee wellness.
- Global Mental Health Benefit through Ginger providing 24/7 mental health support for employees and their dependents.
- Savings Fund program for automatic monthly contributions and employer match.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the onestop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam we promise! Youll hear from us two times a month max with fresh totally tailored info so be sure to stay connected as you explore your best role and company fit.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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