Senior Fraud Investigator
Senior Fraud Investigator
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$ 80000 - 130000
1 Vacancy
Job Description
About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be Americas Small Business Bank. Our products help customers buy build and expand their business and our highyield savings and CD products help them grow their hardearned money. At Live Oak we never lose sight of the wellbeing of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined and we seek those who embody and embrace what it takes to empower the American dream.
How This Role Impacts Live Oak and its People
Completes comprehensive analyses on suspect reports or fraud alerts. Investigates suspicious events to resolution. Takes appropriate actions to prevent and/or minimize losses for Live Oak Bank and its customers.
What Youll Do at Live Oak
Review systemgenerated alerts to identify fraudulent activity related to ACH wire digital banking and account openings. Determine action required to protect the Banks assets; work with management on handling of more complex cases as required.
Track and document action taken in a timely and accurate manner. May open cases in the established case management system to include all records as defined by management.
Maintain fraud analysis metrics to improve efficiency and effectiveness of company systems.
Determine existing Fraud trends by analyzing accounts and transaction patterns.
Identify system improvements to better identify investigate report and prevent Fraud activities.
Recommend antiFraud processes for changing transaction patterns and trends.
Generate suspicious activity reports and risk management reports to be submitted to the BSA Officer for review and filing.
Serve as a department Subject Matter Expert (SME) on Fraud
Develop mentor and train new Fraud Analyst(s).
How Youll Do It
Work with vendors project management and other industry resources to identify implement maintain and tune models used in the Fraud department.
Remain current on national and global fraud trends to incorporate into daily activities as appropriate.
Work with team members and analytics resources to identify and deliver metrics as to the effectiveness of the team models and strategies.
Explain variances and recommend remedial actions.
Assist in the implementation of new fraud strategies to mitigate fraud losses associated with online banking activity.
Serve as a department Subject Matter Expert (SME) and point of escalation for team members.
Train and mentor team members.
Required and Preferred Experience
Bachelors degree Preferred
5 or more years fraud or financial analysis or Law Enforcement experience (or combination) Required
Must have conceptual knowledge of BSA/AML/Fraud schemes scams methods and monitoring systems. Required
Professional Certifications (CAMS CFE etc...) Preferred
Our Values
Dedication:Possess a deep commitment to Live Oak Banks mission and core values exemplified through a strong work ethic adaptability and pride in your work.
Ownership:Take initiative to deliver positive results by proactively and creatively solving problems while maintaining a high degree of quality.
Respect:Treat everyone courtesy politeness and kindness.
Innovation:Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration accountability and trust with others and understand that together we do more
For a detailed overview of our employee benefits please visit: Oak Bank is an Affirmative Action and Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information veteran status or disability. Equal access to programs service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at.
Commitment to Diversity
Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills experience and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.
Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employerpaid sick leave including but not limited to Arizona California Colorado District of Columbia Maine Maryland Massachusetts Michigan Nevada New Jersey New Mexico New York Oregon Rhode Island Vermont and Washington.
Required Experience:
Senior IC
Employment Type
Full-Time
