Parts Coordinator
Parts Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
POSITION SUMMARY
Vertiv is hiring a Parts Coordinator in Mississauga who will be responsible for inside sales and outside sales (possibly in addition to warehouse and order management in smaller offices). Person should have detailed technical knowledge and the opportunity to upsell customers to higher value solutions. The Parts Coordinator is expected to initiate customer interaction. This position is a key to support parts sales in local area for installed equipment base.
RESPONSIBILITIES
- Counter sales / Order processing entering orders into Database
- Phone calls / Inquiries. Assisting Local customer with identifying replacement parts and assemblies.
- Upsell / Upgrade. Work with customers on recommended change out solutions. Identifying upgrade situations and give recommendations.
- Warehouse Duties Shipping and Receiving materials and orders Inventory control.
- National / Global calls and Email support Assist customers / end users/ LVOs with parts identification research and order status. After Hours Support
- Other Duties as assigned.
QUALIFICATIONS
- Excellent customer service skills
- Forklift license preferred.
- Detailoriented.
- Ability to work and multitask in a fastpaced environment
- Excellent communication skills both written and verbal
- Good computer skills understanding of Microsoft or equivalent.
- Knowledge of Oracle Systems is a plus.
EDUCATION AND CERTIFICATIONS
- 13 years of experience
- Parts Counter / Inside Sales Warehousing Inventory Management HVAC a plus not required.
PHYSICAL & ENVIRONMENTAL DEMANDS
While performing duties of the above jobs the associate is regularly required to stand walk use hands and fingers handle or feel objects tools or other components; reach with hands and arms; stoop kneel crouch or crawl; talk hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus. Must have ability to regularly lift at least 45 pounds.
TIME TRAVEL REQUIRED
- 10%25%
Required Experience:
IC
Employment Type
Full Time
