Secretary PL3 (Support Assistant)
Secretary PL3 (Support Assistant)
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CAD 21 - 25
1 Vacancy
Job Description
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The Opportunity
Closing Date: May 23rd 2025 at 4:00 PM
STUDENT AFFAIRS & SERVICES
Student Affairs & Services (SAS) supports students in achieving their academic personal and life goals. SAS develops and delivers a wide range of programs and services that enhance and contribute to the student experience and the learning environment. Individually and collectively SAS Divisions contribute directly to the Universitys goal of transformative educational experiences innovative programs and commitment to experiential learning.
WHAT WE OFFER
Fulltime Leave Replacement ending September 30 2026 Fredericton OnCampus
Standard Work Hours: Mon Fri 7:45 am 4:00 pm 36.25 hours per week (Summer Hours)
Salary Range: $21.34 $25.28 per hour
YOUR FOCUS
Reporting to the Senior Advisor Strategic Planning Assessment and Operations the Secretary PL3 (Support Assistant) acts as the first point of contact for students members of the public and the university community for Student Affairs & Services.
- Serve as the initial contact for Student Affairs & Services at the main reception area.
- Connect international students to specialized supports as the international student navigator.
- Greet assist and direct students faculty staff parents supporters prospective students and the public; respond to inquiries by phone and email.
- Provide timely accurate information about university policies procedures services and student supports.
- Coordinate appointments between students and Student Affairs & Services staff including managing online scheduling systems.
- Facilitate connections between students staff and relevant UNB departments and resources.
- Identify when a student may be in distress or crisis and proactively offer support.
- Maintain professionalism and discretion when making appropriate referrals.
- Offer effective compassionate support to students in distress when departmental resources are unavailable.
- Manage student event registrations for departmental programs and events.
- Assist in planning and delivering special events receptions conferences and workshops coordinating with university personnel and overseeing logistics.
- Schedule daily meetings and appointments for Senior Directors screen and prioritize requests and arrange room bookings as needed.
- Review department web and intranet content regularly; ensure accuracy and request updates as appropriate.
- Collaborate with UNB departments on projects and initiatives as directed by the Senior Leadership Team.
- Stay informed on facilityrelated projects and issues as directed by the Office of the Associate ViceProvost.
- Process and distribute incoming and outgoing mail and deliveries.
- Manage office supplies and equipment for SAS. Monitor display units refill materials and order supplies as necessary.
- Coordinate with SAS units to collect and track data and metrics.
- Provide data entry word processing and photocopying services as needed.
- Prepare and process forms purchase orders PCard claims cheque requisitions travel advances expense claims transfers and external invoices under the direction of the Senior Leadership Team.
- Track expenses and revenues; reconcile financial records regularly for accuracy.
- Organize accept payment for and track ticket sales for Student Affairs & Services events and programs.
- Stay current with university financial policies and procedures to ensure compliance.
WHAT YOU BRING
- Diploma in a related field (office management office assistant or equivalent).
- 3 years experience working in a computerized fastpaced office environment.
Additional Strengths
- Experience in a postsecondary setting is considered a strong asset.
- Demonstrated ability to provide exceptional customer service.
- Highquality written and oral interpersonal communications skills; Ability to interact and communicate well in a discrete friendly nonjudgmental manner with students of diverse backgrounds.
- A high level of accountability and excellent judgment decision making and organizational skills.
- Ability to maintain confidentiality and discretion.
- A naturally curious collaborative professional with an interest in trying new ways of doing things adopting new technologies continuous improvement and lifelong learning.
- Patience is needed to handle the high volume of telephone email and inperson traffic.
- Ability to work well in a team environment while showing initiative and being proactive.
- Ability to work in a timely manner in a fastpaced setting.
- Proficiency in Microsoft 365 (Word Excel Access Outlook Teams etc.).
- Experience and knowledge of fundamental accounting principles.
- Knowledge of UNB and Student Affairs & Services is an asset.
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A little bit about us
University of New Brunswick
The University of New Brunswick employs more than 3200 full and parttime staff including faculty support staff and students. UNB values people and we have proudly been named as one of Canadas Top 100 Employers for 2025 and one of Atlantic Canadas Top Employers for 2024.
UNB is situated on the unceded territory of the Wolastoqiyik and Mikmaq peoples along the banks of the beautiful and bountiful Wolastoq river a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.
Are you interested
Work With Us
WHY CHOOSE UNB
UNB offers a large variety of benefits for employees including a full pension a minimum of three weeks of vacation annually the Employee and Family Assistance Program (EFAP) and dental life and health insurance.
SECRETARIES ACCOUNTANTS LIBRARY ASSISTANTS AND CLERKS (SALAC)
This position is part of the UNIFOR Local 4504 employee group and falls under the SALAC Collective Agreement.
COMMITMENT TO EQUITY DIVERSITY & INCLUSION
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals including women visible minorities Aboriginal persons persons with disabilities persons of any sexual orientation gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.
We thank all who apply; however only those selected for an interview will be contacted.
Employment Type
Full-Time
