Customer Analytics Manager
Customer Analytics Manager
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Job Description
Our company:
For over 100 years the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZs most trusted brands our portfolio of iconic premium brands includes Dulux Cabots Berger Acratex British Paints and Porters Paints. Our Paints & Coatings Brands are proudly part of the DuluxGroup home to some of Australias most iconic brands and 8000 employees globally.
Your role:
We are seeking a highly motivated Customer Analytics Manager to join our team. In this pivotal role you will be responsible for enhancing our analytical and data capabilities collaborating with the Channel and Marketing Teams to execute the channel strategy effectively. As a key player in our business you will work closely with the Channel Management team to develop maintain and optimize category growth strategies focusing on initiatives such as inventory management space optimization and sales analysis.
You will also play a vital role in identifying growth opportunities with our major customers by providing compelling insights that drive strategic decisions. Youll have the opportunity to work crossfunctionally with Sales Marketing IT and Finance teams ensuring that data is leveraged effectively to unlock value and competitive advantage. If you are passionate about making datadriven decisions and driving transformation through actionable insights this is the perfect role for you.
DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing if you require any adjustments to the recruitment process so we can support you to present your best self.
Key Responsibilities:
Lead category growth strategies and collaborate with stakeholders to optimize profitability inventory management and sales performance.
Work with Retail leadership to identify ways data and insights can deliver value and drive business growth.
Create and manage analytics models and problem statements to support strategic decisionmaking and develop a competitive advantage.
Support the National Account Teams and field teams by developing customer presentations and providing guidance on sales forecasting and inventory management.
Provide actionable insights and reports to key internal and external stakeholders to influence decisionmaking.
Benefits
- Enjoy comprehensive holistic health and wellbeing support including our Wellbeing Hub and full EAP support
- Let us cover the gap for you employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
- Give back to the communities in which we live and work with our Community Action Day and other programs
- Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
- Feel truly valued through our employee recognition programs
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships
Skills & Experience
Strong retail commercial acumen and a deep understanding of profitability drivers within the retail sector.
Proven ability to deliver on category management and sales targets particularly in the retail or hardware industry.
Advanced proficiency in Microsoft Power BI and Microsoft Excel; experience in generating reports and insights from large datasets.
Excellent stakeholder management skills with the ability to collaborate across teams and influence decisionmaking.
Strong communication skills with the ability to turn complex data into actionable insights and compelling stories.
Imagine a better place
Dulux Paints & Coatings is proudly part of the DuluxGroup we believe in the power to Imagine a better place and we want you to be a part of it!
Youll work with over 50 iconic trusted household brands with a 100 year history have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.
At DuluxGroup we foster a culture of inclusion diversity and flexibility. We care about your wellbeing and we prioritise your safety in everything we do. Youll work alongside people who value your unique perspectives and contributions.
If youre ready to join a compassionate and collaborative workplace your opportunity starts here.
How to apply:
We are looking to speak with you asap please apply online!
Required Experience:
Manager
Employment Type
Full Time
