Member Support Officer, SA/NT
Member Support Officer, SA/NT
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Job Description
About the RACP
The Royal Australasian College of Physicians (RACP) connects represents and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training continuing professional development and health policy and advocacy to medical health professionals.
Our Values
Accountable Collaborate Indigenise and Decolonise Lead the way Respect
Why Join Us
As part of our team you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model additional paid leave between Christmas and New Year paid parental leave free annual flu vaccinations professional development opportunities access to our Employee Assistance Program special corporate discounts and more! To view all our benefits visit 321 Hybrid Working Model
- 3 days from anywhere in South Australia or Northern Territory
- 2 days from an RACP office location per week
- 1 of the two days per week in office spent with your team.
Description
The Role
- Maximum Term role until end of April 2026
- Weekend and evening work required
- Travel across South Australia and the Northern Territory
This role sits within the Colleges Member Engagement & Support Department which develops and fosters positive and mutually supporting relationships between the College and the Fellowship across Member Support Officer (MSO) provides practical on the ground member services across Australia and New Zealand including (but not limited to); training and advice on the RACP education programs Continuing Professional Development (CPD) program and Supervisor Professional Development Program (SPDP); coordination and logistical assistance for local meetings and events; and general member support functions.
Some of the MSOs responsibilities include:
- Providing advice and support to Fellows supervisors Directors of Physician Education and trainees on the RACP education programs
- Promulgate and support Fellow engagement in the Colleges CPD program
- Provide coordination and logistical support for the Colleges SPDP program
- Prepare coordinate and facilitate Physician Readiness for Expert Practice (PREP) training activities including workshops and PREP information sessions for members
- Support the key state office activities and events for members; e.g. Advanced and Basic Trainee Forums
- Act as an ongoing communication channel between Member Services and local membership
Skills And Experiences
The Successful Candidate
To be successful in the role the incumbent will possess the following skills and attributes:
- Relevant qualifications or equivalent experience in a member services organisation
- Current drivers licence and own car
- Effective written and oral communication skills
- Experience providing high level member services and support
- Ability to facilitate training workshops
- Demonstrated ability to work collaboratively with members from different parts of an organisation/service or business
- A commitment to professional customer / member service
- Proficiency in the use of MSWord excel email and the use of databases.
- Ability to prioritise and manage deadlines
- Recognition of requirements for confidentiality
- Demonstrated high level skills in managing stakeholder expectations in acomplex environment
To apply submit your CV by 18 May 2025
To view the position description visit any further enquiries email
Required Experience:
Unclear Seniority
Employment Type
Contract
