Support Engineer IV
Support Engineer IV
Posted on :
16-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Amazons Pricing Team seeks a Support Engineer to build and maintain infrastructure that impact millions of customers. This role combines DevOps Systems Network and Software Engineering responsibilities. The Support Engineer will design and manage critical infrastructure systems automate operational and development workflows and resolve complex technical issues. Working directly with development teams you will analyze system architecture develop codelevel improvements and drive infrastructure optimization initiatives. You will have handson experience with infrastructure automation system architecture and software development. Youll work directly on systems that power Amazons global pricing decisions and implement solutions that enhance our service reliability and performance.
Key job responsibilities
Primary responsibilities include resolving operational issues through systematic diagnosis and implementation of solutions. You will develop and maintain monitoring systems manage infrastructure configurations and address technical challenges. The role requires collaboration with development teams to enhance existing software automate support processes and maintain comprehensive system documentation.
4 years of software development or 4 years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Experience in agile/scrum or related collaborative workflow
Bachelors degree
Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience analyzing and troubleshooting RESTful web API calls
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Primary responsibilities include resolving operational issues through systematic diagnosis and implementation of solutions. You will develop and maintain monitoring systems manage infrastructure configurations and address technical challenges. The role requires collaboration with development teams to enhance existing software automate support processes and maintain comprehensive system documentation.
4 years of software development or 4 years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Experience in agile/scrum or related collaborative workflow
Bachelors degree
Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience analyzing and troubleshooting RESTful web API calls
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
