Technical Service Engineer (L3) AM&C
Technical Service Engineer (L3) AM&C
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Job Description
Title:
Technical Service Engineer (L3) AM&CAbout KBR:
We are a company of innovators thinkers creators explorers volunteers and dreamers who all share one goal to improve the world.
We deliver science technology and engineering solutions to governments and companies around the world. KBR employs approximately 37000 people worldwide with customers in more than 80 countries and operations in over 30 countries.
For 65 years KBR and its heritage companies are proud to have delivered some of Australias largest and most complex projects.
With around 2000 employees in 6 primary offices throughout Australia we are committed to social and environmental sustainability and delivering projectswitha digital mindset drivinginnovation within our business and for our customers.
We help ensure mission success on land in the air at sea in space and cyberspace for our defence customers.
From individual technologies and services to comprehensive project delivery and mission execution no other company can match the breadth and depth of KBR.
KBR comprises a talented team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multidisciplinary activities providing lowrisk and costeffective solutions to our customers.
Learn more about our business Opportunity:
We are seeking a skilled and securityfocused Technical Service Engineer to join our Platform and Support team in Canberra. In this handson role youll ensure the security stability and performance of IT systems and software across a variety of technology stacks. Youll be instrumental in implementing security controls building and maintaining platform systems and providing expert support for internal and external customers.
This role combines technical leadership with operational support and requires an active NV1 security clearance and onsite attendance in Canberra.
Key Responsibilities:
Audit systems for controls specified in the Information Security Manual (ISM)
Implement and maintain security related software such as Trend Micro Tenable Splunk Veeam etc.
Building and maintaining platform systems over a variety of technology stacks including Windows domain controllers and VMWare.
Building deploying and administering new systems for our customers and supporting these systems once deployed.
Contributing to crossfunctional teams to supply IT expertise and technical support to customer projects both remote and onsite.
Driving the development maintenance and continuous improvement of effective system and network management (e.g. configuration reviews vulnerability and patch management and system lifecycle management).
Achieving response and resolution time service level requirements for customers.
Triaging Helpdesk requests maintaining the ticketing system and end user support tools.
Communicating directly with customers and ensuring their issues are adequately resolved.
Qualifications Experience and Knowledge:
Essential:
This role requires a Negative Vetting 1 Australian Government Security Clearance.
This role requires onsite attendance in Canberra.
Technical Qualifications (e.g. Engineering ICT Certifications)
Demonstrable experience implementing security controls from industry standards (ISM ISO:27001 NIST etc.)
Proficiency in Windows based systems
Proficiency in VMWare Products
Desirable:
Cyber security experience with an understanding of the Defence Security Principles Framework (DSPF)
Experience with Tenable Nessu
If youre ready to shape tomorrow lets get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land sea community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Notice to Third Parties/Recruitment Agencies:KBR Australia does not accept unsolicited resumes or any liability associated with fees or costs from recruitment agencies search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.
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Employment Type
Full-Time
