Site Reliability Engineer
Site Reliability Engineer
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Job Description
About the Role:
OSTTRA India
The Role: Site Reliability Engineer
The Team: SRE is a global team that provides technical support across the suite of OSTTRA products. The SRE team works closely with a highly competent Technical Operation Centre (TOC) Development and Infrastructure teams to deliver proactive tasks to improve the supportability of our platforms. Our work helps to ensure that OSTTRA provides a highquality service and maintains client satisfaction.
The Impact: Together we build support protect and manage highperformance resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.
Whats in it for you:
OSTTRA is seeking a Site Reliability Engineer professional to join the SRE Team. The role will be specialised into the designated platforms provisioning 2nd line technical support to TOC as well as integration support for our Trade Processing applications. This person will report directly to the regional SRE manager and work closely with an experienced global team to contribute to the quality of our support.
You will have 610 years experience of roles like Site Reliability Engineer or Application Support with Project Management tasks to meet the needs of our expanding portfolio of Financial Services clients.
This role presents an excellent opportunity to be part of an agile team based out of India collaborating with colleagues across multiple regions globally with a strong focus on delivering value through selfservice.
Responsibilities:
Your duties will include Capacity Management Operational Support Design Audit Preparation Incident Escalation Problem Management Engagement DR Design and Execution and ad hoc High Profile Client Engagement for your designated platform(s) in our full suite of OTC Derivative products and FX for posttrade confirmation processing.
You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be a team player and enjoy working in a highperformance collaborative environment with multiple teams.
The successful candidate will need to be able to apply strong technical skills and good business knowledge together with investigative techniques and problemsolving skills to identify gaps and improve overall estate to bring resilience and stability to the platform(s).
Liaising with other teams across Product Development and particularly the infrastructure teams as required for 3rd line escalation. Technical advisory will be required at times by Product and business or clients for solution delivery.
Working closely with Development and Infrastructure team to understand and ensure supportability of platforms and liaising with delivery teams to ensure readiness for new platform releases. Based in our Gurgaon office you will be responsible for handling identifying and communicating technical resolutions in English.
What Were Looking For:
University graduate or equivalent with background of bachelors in computer science
Experience or having high motivation in managing the capacity performance throughput and EOS/EOL of platform from infrastructure to software
Experience in troubleshooting of issues defining supportability soaking in software development life cycle SDLC process streamlining application delivery from Dev/QA to UAT/Production
Good understanding of Site Reliable Engineer as well as Application Support processes supporting of incidents and execute/design disaster recovery
Strong ability to understand application architecture able to effectively navigate to the problem area and identify proactive measures around resiliency recovery design
Ability to apply analytical methodology such as trending distribution etc. to get insight from application data to help troubleshooting and analysing best approach
Ability to understand business workflow and tie to technical implementation
Experience in reading and tracing Java C Python and/or scripting languages
Experience of databases including SQL scripting preferably but not limited to Oracle
Good to Have:
Understanding of networking principles its practical uses and basic troubleshooting.
Possess the understanding of Cloud (AWS GCP or Azure) PAAS and implementation with Kubernetes OpenShift Windows and Linux
Experience in handling client issues and expectation management
Good understanding of messaging platforms and protocols like XML XSLT IBM MQ AMQ etc
Knowledge of financial messaging protocols like FIX FPmL TOF etc
Experience security protocols related to connectivity encryption utilizing SSL and TLS
Have experience of working in the Finance Industry
Knowledge of the Financial OTC Derivative and FX products
Awareness of Derivatives products and post trade processing (desirable)
The Location: Gurgaon India
About Company Statement:
OSTTRA is a market leader in derivatives posttrade processing bringing innovation expertise processes and networks together to solve the posttrade challenges of global financial markets. OSTTRA operates crossasset posttrade processing networks providing a proven suite of Credit Risk Trade Workflow and Optimization services. Together these solutions streamline posttrade workflows enabling firms to connect to counterparties and utilities manage credit risk reduce operational risk and optimize processing to drive posttrade efficiencies.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms connected using powerful integration and transformation capabilities.
About OSTTRA
Candidates should note that OSTTRAis an independentfirm jointly owned by S&P Global and CME Group. As part of the joint venture S&P Global providesrecruitmentservices to OSTTRA however successful candidates will be interviewed and directly employed by OSTTRA joiningour global team of more than 1200 posttrade experts.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. OSTTRA is a joint venture owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure our combined network connects thousands of market participants to streamline end to end workflows from trade capture at the point of execution through portfolio optimization to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology playing a central role in supporting global financial markets.
Learn more at.
Whats In It For You
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision Professional (EEO2 Job CategoriesUnited States of America) BSMGMT203 Entry Professional (EEO Job Group)
Employment Type
Full-Time
