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*Provide administrative support to clients internal Marketing team.
*Webbased research entry and validation of both internal and external sources.
*Data entry via InterAction.
Researching/verifying contact data
Accurately identifying and resolving duplicate entries
Cleansing and conforming contact data to the firms standards
Handling data change tickets processing changes
Maintaining key additional information such as board memberships and other relationships.
Monitor firm sender/response mailboxes for bounce back messages to research and file contact data issues and forward inquiries to CRM/BD teams for followup.
*Communicate clearly and professionally with firm contacts and internal personnel.
*Update and maintain mailing lists bios and contact lists.
Train and mentor other team members as needed
Perform Interaction mass edits
Compile specific reports as requested by client
Troubleshoot and correct operational issues experienced by the online database.
Assist with the creation and/or modification of other marketing projects as requested.
Perform other data quality maintenance scheduled cleanups (daily/monthly/semiannually/annually)
*Handle sensitive and/or confidential information.
Adhere to Williams Lea policy in addition to client site policy.
Perform other duties as assigned.
Qualifications :
Job qualifications
Associates or bachelors degree or technical training preferred. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the role.
Minimum of two years of experience in an administrative/marketing assistant role preferably in the legal banking or large corporate setting.
Knowledge of proper grammar spelling and language usage as well as standard business correspondence formatting.
Strong computer skills and Microsoft Office Suite specifically Excel.
Experience with CRM or other databases (InterAction or Sitecore preferred).
Working technical knowledge of database management or HTML is a plus.
Ability to prioritize work to balance multiple projects and deadlines with minimal supervision.
Excellent Attention to detail with emphasis on accuracy and quality.
Proactive with the ability to use strong logical thinking and problemsolving skills.
Excellent verbal and written communication skills.
Ability to type 50 wpm.
Ability to develop and foster successful working relationships with legal and professional staff while providing exceptional customer service.
Ability to work in a fastpaced team environment.
Additional Information :
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drugfree workplace and performs preemployment substance abuse testing.
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#LIHybrid
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Fulltime
Full-time