RCM Workflow Specialist
RCM Workflow Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Under the direction of the RCM Systems Manager the RPA & RCM Systems Specialist is responsible for the oversight of all Robotic Process Automations (RPAs or bots) that support RCM.
Primary Job Duties:
Daily Responsibilities
Monitor daily output reports
Triage and research performance issues
Maintain RCM RPA inventory on the Monday Board
Partner with Product Engineering regarding statuses and actions required
RPA Development
Identify opportunities for new bots that reduce cost or generate revenue
Manage inbound bot requests; supporting data collection as needed
Develop workflows in partnership with the RCM Training Team
Understand and adhere to Product Engineering requirements for RPA submission
Testing in partnership with Product Team
Workflow Management
Develop an in depth understanding of RCM workflows and best practices
Continuously look for ways to improve efficiency of bots and of existing RCM workflows
Monitor athenaOne for updates that will impact bot workflows and take appropriate and timely action to prevent interruption
Communication
Communicate bot status updates to stakeholders and management as needed
Maintain Google Groups to support consistent report distribution and visibility to appropriate stakeholders.
Qualifications :
Education: High School Graduate
Medical claims billing experience required
1 yrs of RCM training and workflow experience required
athenaOne experience is required
Experience developing and/or managing RPA preferred
Microsoft Excel skills preferred (ex: VLOOKUP sort/filtering/formatting pivot table and formulas)
Must comply with HIPAA rules and regulations
Interpersonal skills & Attributes:
Applies logic and efficiency to process development
Adaptable and flexible
Strong attention to detail
Strong problemsolving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fastpaced dynamic environment
Great time management skills
Positive attitude
Receptive to feedback from all team members
Ability to work in a geographically distributed team
The salary range for this role is $to $in base pay and exclusive of any bonus or benefits (medical dental vision life and pet insurance 401K paid time off and other wellness programs). This role is also eligible for an annual bonus targeted at 10% based on performance in the role. The base pay offered will be determined based on relevant factors such as experience education and geographic location.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only not applicable for onsite/in office work):
In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
