Sales Support Specialist
Sales Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As the Sales Support Specialist youll have the opportunity to provide superior service to the wholesale distribution sales team by serving as a point of contact and acting as a liaison for the Outdoors Doors wholesale business units. You will assist the sales team with requests that will allow them the opportunity to gain additional selling time. This is a fantastic opportunity to start your career in sales with Fortune Brands Innovations!
Location: This position is eligible for a hybrid schedule based out of Deerfield IL. Effective mid2025 Fortune Brands will transition to a new worldclass campus in Deerfield bringing together associates from across our U.S. offices brands and functions. The campus will offer vibrant workspaces for collaboration along with amenities for dining onsite daycare fitness and recreation.
YOUR ROLE:
- Perform sales related duties for the Doors Sales team by responding to inquiries including but not limited to: order status product information claims/returns order processing account status sales programs pricing questions and quality issues.
- Engage with Sales to assess customerrelated problems or issues and develop and implement the appropriate resolution.
- Work collaboratively with the outside sales force sales administration and operations in the wholesale business channel to provide technical assistance with product specifications catalog information performance and building code information.
- Function as a liaison between sales and with all aspects of the customer supply chain including Category Management Distribution Pricing Sales Administration and Field Sales.
- Work in concert with organizational subunits to understand concerns and communicate updates to the Sales team as necessary.
- Assist in developing Microsoft Word Excel PowerPoint and Business Communication documents.
- Assist in updating CRM (HubSpot).
- Generate sales reports as requested by sales team.
- Assist in annual district sales planning for up to 3 districts.
- Required to participate in sales training to gain a better understanding of sales processes.
KEY RESPONSIBILITIES:
- Reporting utilizing Cognos reporting tools.
- Sell sheet generation.
- Troubleshoot technical requests related to Outdoors Doors products.
- Administrative pricing and reporting requests.
- Expedite product to ensure customer satisfaction.
- Assist in creating customer service tools to enhance department productivity.
- Quality issue communication to the sales team.
- Promotional display product entry requests.
- Establish and maintain relationships with the Wholesale Doors Sales teams as part of overall company strategy and objectives.
- Act as liaison with other departments within the organization to develop cohesive working relationships and facilitate information sharing.
Qualifications :
BASIC QUALIFICATIONS:
- Strong desire and commitment to sales
- Excellent interpersonal skills
- Intermediate Excel skills
- Ability to interpret technical specifications
- Analytical skills and attention to detail
- Excellent oral and written communication skills
- Ability to work with a variety of personality types
- Problem anticipation and solving
- Planning and organizing
- Ability to work in fast paced environment
PREFERRED QUALIFICATIONS:
- E21 or similar business system knowledge
- Associates Degree in Sales or Marketing
- Customer Service or Sales experience
- Distribution sales channel experience
Additional Information :
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $34000 USD $48400 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and location. In addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a rolebased sales incentive plan.
At Fortune Brands Innovations we support the overall health and wellness of our associates by offering comprehensive competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates unique needs. This includes robust health plans a marketleading 401(k) program with a company contribution product discounts flexible time off benefits inclusive fertility / adoption benefits and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates feeling of belonging at work.
Fortune Brands Innovation (FBIN) is built on industryleading brands and innovation within our operating segments: water outdoors and security. We have an impressive track record of strong financial results market outperformance and growth which translates into career and professional growth opportunities for associates. Please visit our website at to learn more.
Equal Employment Opportunity
FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race color religion sex gender identity or expression national origin ancestry age disability/handicap status marital status protected veteran status sexual orientation genetic history or information or any other legally protected characteristic.
Reasonable Accommodations
FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please contact us at and let us know the nature of your request along with your contact information.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
