Scarlet Kitchen & Bar - Supervisor/Shift Lead Full-time
Scarlet Kitchen & Bar - Supervisor/Shift Lead Full-time
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1 Vacancy
Job Description
Are you passionate about delivering exceptional guest service and ensuring smooth operations in a bustling restaurant environment If so we want you to join our team as a Shift Lead!
As a Shift Lead you will play a pivotal role in organizing and supervising our team of servers bartenders and support staff to guarantee seamless shifts and maintain the highest standards of guest satisfaction. Your responsibilities will include:
- Executing and/or supervising the essential duties and responsibilities of servers bartenders and support staff.
- Ensuring the effectiveness of the staff through communication coaching counseling monitoring and appraising job results.
- Initiating coordinating and enforcing systems policies and procedures to optimize operations.
- Directing departmental operations in the absence of the manager and acting as an ambassador to clients guests and vendors.
- Investigating and resolving service complaints to achieve high guest satisfaction and peak staff performance.
- Maintaining cleanliness and organization within the restaurant implementing and enforcing assigned projects on a daily weekly and monthly basis.
- Mastering the use of Point of Sale system.
- Assisting in recruitment selection orientation and training of employees to maintain a skilled workforce.
- Ensuring compliance with all Health Code guidelines to guarantee the safe and proper handling of items consumed by our guests.
Qualifications :
Associates degree (A.A.) or equivalent from twoyear college or technical school and six months to one year related experience/training in a premier restaurant or banquet facility; or equivalent combination of education and experience.
- Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
- Proficient use of Word Excel Outlook Internet
- Able to demonstrate good verbal written and communication skills with attention to detail and interpersonal relationships with guests and employees.
- Critical thinking problem solving and prioritization skills.
REQUIRED KNOWLEDGE AND EXPERIENCE
- Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
- Attention to detail and interpersonal relationships with guests and employees.
- Must be able to relate to all different types of people from different cultures and backgrounds. Must establish trust between customers and the company and must give the impression of sincerity empathy and willingness to serve the customer.
Additional Information :
The St. James Hotel is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact or call.
Please view Equal Employment Opportunity Posters provided by OFCCP at offers of employment are contingent on satisfactory results of a background check and drug screen.
Red Wing Shoe Company Inc. is a drugfree workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
