Sr. Site Reliability Engineer
Sr. Site Reliability Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Our systems and applications are exceedingly available and exceptionally performing. We are into the business which touch everyones pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition within a second thousands of transactions happen concurrently. Our service is not limited to one junction we are in 200 countries.
Security is our prior concern. We develop an environment which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day we believe in continuous enhancement of ourselves and like to deep dive of presentday knowledge.
We seek an experienced IT professional to join us as a Senior Site Reliability Engineer working in the Product Reliability Engineering function who will:
Perform daytoday site reliability engineering functions including Maintenance and incident resolution for all applications products and services including debit prepaid and risk lines of business.
Perform ongoingProactive analysis of various authorization Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
Work under direct supervision to ensure ontime delivery of projects and production support plans for upgrades enhancements and deployments.
Work closely with service partners such as product development engineering teams to seamlessly implement the innovative solutions to improve the reliability scalability and efficiency.
Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1L2 peers.
Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection operations intelligent platform (OIP) Fault Isolation tool (FIT) across all Verifi products.
Participate in oncall roster to support business including offhours.
Selfmotivated and have excellent interpersonal and communication skills.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications:
- 2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)
Preferred Qualifications:
- 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
- 3 years of experience working with Java or .NET based business critical transaction processing API or UI based applications.
- Experience with one or more programming languages such as Python Java .NET C# PowerShell Bash scripting.
- Experience with writing queries and working with MSSQL and MySQL databases.
- Basic understanding of CICD pipelines and tools like Jenkins chef etc.
- Strong understanding of networking concepts protocols and architecture.
- Basic understanding of ITIL concepts & processes such as incidentchange problem management call triaging escalation procedures and such.
- Basic understanding of Middleware components such as Kafka Hazelcast Qlik etc.
- Basic understanding of container orchestration systems such as Kubernetes.
- Basic understanding of monitoring logging and tracing tools such as Splunk Prometheus Grafana riverbed etc. for troubleshooting and performance tuning.
- Basic understanding of AI frameworks and libraries to further enhance the application resiliency and day to day operational tasks.
- Prior experience with building tools to automate production support activities that enable efficiency and productivity of all operations groups.
- Candidate should be comfortable communicating with technical and non technical peer groups including Account Management Client Services and other technical platform and application support groups.
- Strong work ethic selfstarter ability to work in fastpaced teamoriented environment.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105800 to 149550 per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
