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1 Vacancy
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Job Location drjobs

Long Beach, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities.
  • Adhere to company policy and procedures as stated in the company handbook.
  • Consistently offer professional friendly and engaging service
  • Interact with arriving and departing guests
  • Answer the phone using company standards and etiquette
  • Take record and confirm with accuracy restaurant reservations in accordance with the reservation guidelines
  • Use the Open Table system to input bookings and track Guest progress throughout the meal service periods
  • Use clear and concise communication with the assistants servers bartenders and the managers regarding the needs of the guests
  • Escort guests to the appropriate table in the dining room
  • Act as point of contact between guests and leadership
  • Engage and interact with guests to create a friendly attentive and memorable dining experience
  • Tailor guest experience
  • Be familiar with all menu items and aspects and services of the property
  • Assist in cleaning clearing and setting tables
  • Maintain cleanliness of the restaurant
  • Be familiar with all food outlets and amenities within the property
  • May assist with inventory and requisition forms
  • Be knowledgeable of general city information as well as hotel history
  • Be an ambassador for the department the property and the brand
  • Maintain regular and predictable attendance
  • Other duties as assigned

Qualifications :

  • Must have excellent communication skills and be very organized
  • Must have legible penmanship
  • Must have calm and warm manner
  • Must be able to work under pressure and unsupervised
  • Able to work flexible hours weekends and holidays
  • Preferred previous customer service experience in upscale setting
  • Previous experience as a host an asset
  • Must pass Food Beverage and Service Knowledge Quizzes


Additional Information :

What is in it for you:

  • Hourly Rate: USD $24 per hour
  • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
  • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust respect and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.


Remote Work :

No


Employment Type :

Parttime

Employment Type

Part-time

Company Industry

About Company

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