Senior Manager, Business Planning & Operations, India and South Asia

Team Summary 

A unique opportunity exists to join Visa and the INSA (India and South Asia) cluster one of Asia Pacifics and the worlds fastest growing commerce and digital payments ecosystems. Strong economic growth rapid social and demographic change proactive payments regulation and rapid acceleration of digital commerce make these markets some of the most exciting in the world. 

The Strategy and Business Transformation function plays a key role in shaping Visas medium and longterm strategy in the markets solving countryspecific opportunities and challenges in partnership with executives and business leaders across Visas organization. Initiatives would include but not be limited to market strategy product strategy multiyear planning and organic / inorganic growth opportunities. The team is responsible for developing thought leadership and capturing emerging trends in the payments industry cross pollinating best from INSA to the world and vice versa. 

The team also supports crossfunctional teams in executing that strategy and ensures successful ongoing business operations. The team partners with corporate functions within Visa to develop and enhance best practices leveraging the full suite of expertise that the business requires such as Marketing Legal Finance Technology Risk People Client Services and Communications. 

What a Senior Manager BPO INSA does at Visa: 

This role is responsible for a wide range of activities required to support the INSA Head of Strategy and Transformation in delivering against market and regional priorities. The role is based in Mumbai and provides an excellent opportunity to gain a broad strategic overview of Visas business across INSA markets. A highly technical and collaborative role it operates in close partnership with cross functional teams to deliver on business priorities including the Asia Pacific Interchange Team to ensure timely and strategic application of interchange programs. Operating in a complex and constantly evolving environment the role holder balances championing best practices while driving enhancements and actively seeking out new solutions to complex problems and opportunities. The role requires a mix of strategic business and technical knowledge providing the role holder flexibility and significant learning opportunities in the dynamic digital payments ecosystem. This is a senior level individual contributor role. 

Specific responsibilities span across the following key areas:   

• Drive deeper engagement on strategic priorities across the markets and cluster to ensure success of key areas of the business 

• Support the development program management and execution of specific business critical initiatives at the market / cluster level 

• Become an interchange implementation subject matter expert with deep knowledge of both Visa and industry context 

• Actively collaborate across AP Interchange team and functions across markets to support the execution of strategic plans leveraging interchange in line with corporate priorities.  

• Develop and create frameworks for new cluster initiatives depending on business needs. For any new initiatives articulate context / objectives clearly build relevant operational / process flows ensure alignment across all stakeholders including senior leaders and execute effectively.  

Why this is important to Visa 

The digital payments ecosystem is more dynamic and complex than ever before. This candidate will play a key role in driving business effectiveness through a bestinclass project/program management capability with a special focus on market implementation and coordination for Interchange and Pricing. 

Qualifications :

A strategic technical and execution focused role we are looking for an individual who brings experience a curiosity about payments is resultsdriven and client focused. As a candidate you should have: 

• Bachelors Degree in business & economics finance engineering or similar field with focus on strategic and quantitative modules 

• 7 10 years of experience in the payments industry financial services or consulting  

• Analytical and quantitative skills; able to resolve complex business problems with wellstructured analysis 

• Strong technical aptitude with the ability to absorb technical information and apply it to business solutions 

• Strong analytical and quantitative ability with proven expertise in modeling techniques and managing large data sets using Excel and Access. Ability to communicate complex analysis in a strategic manner using Power Point and other presentation tools 

• Strong technical aptitude with the ability to absorb technical information and apply to business solutions where little or no precedence exists. Be able to communicate complex technical concepts in a focused and wellorganized manner 

• Willingness to take on new challenges in a fastpaced environment and be flexible with multitasking and changing priorities.  

• Strong verbal and written communication skills problem solving skills attention to detail and interpersonal skills in negotiating and influencing internal and external stakeholders  

• Organized selfstarter result oriented and a passion for scaling new products 

• A natural appetite and drive for continuous enhancements and process improvement; Ability and hunger for proactively identifying opportunities and recommendations to increase quality and/or efficiency  

What will also help: 

• Subject Matter Expertise in multiple areas such as card payments payment technologies loyalty services gained through years of experience supporting clients and new product initiatives within a paymentprocessing environment 

• Experience of working with Issuers Acquirers Merchants & Merchant Partners  

• SQL MicroStrategy tools experience is a plus 

Make an impact with a purposedriven industry leader. Join us today and experience #LifeAtVisa 

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime