Director of Sales ( Mumbai )
Director of Sales ( Mumbai )
Posted on :
15-05-2025
Employer Active
1 Vacancy
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Job Description
- Job Location will be Mumbai based
- Responsible of leading directing and motivating the Sales team to ensure yearly sales budget is achieved and surpassed.
- Responsible for implementing management standards and quality guidelines in the Department set by the Director of Sales & Marketing.
- To assist the Director of Sales & Marketing in the preparation of the yearly revenue & expense budget.
- To actively lead the Departments financial and administrative activities to ensure that yearly revenue budgets are surpassed.
- To assist DOSM and DRM with accuracy of revenue forecasting with most updated segments and market information.
- Responsible for Room Sales of managed accounts in MICE segment including all group bookings in both rooms and banqueting.
- With the guidance of the Director of Sales & Marketing lead the Sales teams financial administrative and operational procedures to ensure the annual revenue and expense budgets are achieved.
- To prepare accurate administration reports such as sales call schedules sales call reports monthend and other reports are submitted on time to DOSM.
- To ensure each member of the Sales team is enrolled in Accelerate Program each is aware of their incentive goals and updated with their monthly achievements.
- To set key performance indicators linked to budget and holding the sales team accountable for results.
- To review performance of the sales team commending strengths and pointing out areas for improvement.
- To manage the top producing accounts within the MICE segment ensuring targets are met.
- To conduct sales calls with the team.
- To implement strategies to run the Sales team in an effective and efficient manner.
- To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
- To encourage the sales team to cross sell other AccorHotels properties.
- To organize team building activities to promote team work and camaraderie in the Sales team.
- To ensure the Sales team has great relations with all AccorHotels Global Offices.
- To personally meet and greet all site inspections in the hotel.
- To lead the team in increasing the group conversion ratio of the hotel.
- To be updated of all market trends and consult the DOSM for possible actions.
- To be knowledgeable of all fire health safety emergency and security procedures in the hotel.
- To represent the hotel in trade shows road shows and business trip to build and maintain strong relationships with clients.
- To empower the team to take initiatives in their current roles.
- To constantly guide the Sales team ensuring they are motivated inspired and loyal.
- To build trust and team work among team members.
- To assist the Director of Sales & Marketing in recruiting new and developing talents in the team.
- To be a good example to all team members in terms of work & life balance time management and quality of work.
- To train coach and develop the team.
- To recognize and celebrate the success of team members in a timely manner.
- To implement duties projects and other assignments assigned by the DOSM.
Personal Attributes
- Excellent understanding of luxury market
- Excellent understanding of all hotel departments
- Professional sales and presentation skills
- Knowledge of basic accounting math skills and analytical capabilities required.
- Extensive knowledge of sales skills and revenue management
- Ability to assess/evaluate employees performance fairly.
- Must have strong interpersonal skills with attention to details
- Strong written and verbal communication skills
- A leader with a positive attitude
- Strategic thinking combined with the ability to move strategy to action
- Problem solving skills
- Managerial / Leadership skills
- Selfmotivated creative and confident with a highly energetic personality
- Creative independent and manages stress gracefully
- Ability to meet deadlines consistently
- Proactive and taking initiative
- Must be organized and ability to work and follow systems and procedures
- Must be adaptable to change of strategy ideas systems etc.
- Must be guest service oriented
- Proficiency in organizational planning with the ability to multitask
Qualifications :
- Minimum 5 years experience in sales position preferably at an international luxury 5 star hotel
- Degree/Diploma in Hotel Management / Business Administration
- Strong knowledge of Opera & Microsoft Office
- Understands the local culture and have worked in the region
- Fluency in English written and spoken is preferred
Additional Information :
Benefits
- An opportunity to be with worlds preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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