As Director of Housekeeping you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them whilst leading and motivating your team.
What youll do
- Manage the day to day operation; leading and supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury.
- Deliver daily briefings with the Room Attendant team highlighting VIPs and setting daily initiatives.
- Enhance your attention to detail to help drive cleanliness and presentation results.
- Develop your communication skills and liaise with other departments in the hotel helping to deliver smooth service to all guests.
- Inspect guest rooms with a focus in providing unique and magic moments for our guests.
- Coaching Room Attendants throughout the daily operation providing feedback to enhance the quality of their work.
- Work in tandem with our outsource laundry team to ensure the operation runs effectively and efficiently.
- Keep our guests at the forefront of your mind tailoring our housekeeping offering to meet their unique needs.
- Responsible for recruiting the best new talent for our housekeeping team.
- Control payroll costs and manage budgets and forecasts.
- Nurture support and guide your team allowing them to grow and develop.
- Ensure all equipment is in good working order and arrange repairs where necessary.
- Oversee the retrieval safekeeping and distribution of all lost and found items.
Qualifications :
- Experience working in a truly global work environment is essential.
- Prior preopening experience is highly preferred with a strong understanding of the operational and logistical aspects involved.
- Excellent organizational and time management skills with a keen eye for detail.
- Strong leadership communication and interpersonal skills with the ability to motivate and inspire a diverse team.
- Financial management experience with the ability to manage budgets control costs and maximize operational efficiency.
- Passionate about delivering exceptional guest service and creating memorable experiences.
- Knowledge of luxury hospitality trends and industry best practices.
- Strong problemsolving skills with the ability to think creatively while maintaining operational excellence.
Additional Information :
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Remote Work :
No
Employment Type :
Fulltime