CMT / P - Business Solution and Design
CMT / P - Business Solution and Design
Posted on :
15-05-2025
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1 Vacancy
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Job Description
Infosys Consulting is seeking experienced senior management consultants with a focus on Business Solution and Design to join our North American Communications Media and Technology practice at a Principal Level.
About the Role:
An experienced consulting professional you will be a thought leader in the CMT industry and a key advisor to defining solutions and will be on point to help clients define and realize the solution and business architecture envisioned as part of their transformation initiatives. You will have the opportunity to shape valueadding consulting solutions that enable our clients to meet the rapidly transforming business model of the CMT sector. You will have deep experience defining solutions and the enterprise architecture across one or more of the subsectors of the CMT industry (communications media or technology) and will have a deep understanding of industry business solutions and highlevel system architecture and technology designs deployed across CMT companies. We focus on solutions and capabilities to transform our clients businesses including:
Intelligent Customer Engagement
Business and Technology Transformation
Reimaged Enterprise Telcom Business
As a Principal in Business Consulting you will provide bestfit solutions for one or more projects as part of Infosys CMT Consulting engagements. provide technology/product fitment consultation; assist in defining scope and sizing of work; anchor Proof of Concept developments and support opportunity identification and pursuit processes and evangelize Infosys brand. You will collaborate with some of the best talent in the industry to create and implement innovative highquality solutions lead and participate in sales and pursuits focused on our clients business needs. You will be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued.
This job requires skills and experience in one or more of the following areas:
Design of complex business transformation programs and in particular the overall solution design
BSS and OSS Solutions
Strong knowledge on eTom processes and practical adoption/Implementation of eTom processes. Understanding of L1 to L4 level process views.
Leadership of complex business transformation programs
Global Delivery Model
Telecom industry trends and adoption models
Knowledge on Telecom Networks and Network standards
Cloud native solutions
Gen AI solution applications
Project execution employing a global delivery model.
Responsibilities:
Guide and contribute to definition of technology transformation roadmaps
Contribution to EndtoEnd solution definition/Review and Ownership
Business Solution Architecture definition and /Review
Define/review Transient state business solution architecture to ensure business continuity
Process model development
Business requirements collection definition and / Review
NFR collection and solution definition around the NFR
Technology Evaluation and Selection
PoC scope identification design and execution
Collaborate with technical teams to ensure technical design alignment with the overall business solution
Mentor Team members who may be working in different programs
Review Program delivery plan estimates
Guide team with technical implementation issues
Participate in Technical governance meetings
Identify new Business opportunities and solutions
Compare solution options based on Business value ROI Pros & Cons
Participate in Analyst surveys showcasing Infosys abilities.
Basic Qualifications:
Bachelors degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 5 years experience within the CME industry and at least 3 years of advisory consulting experience in comparable consulting services.
Ability to travel 4 days a week to multiple local state and national client locations.
Candidates authorized to work for any employer in the United States without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Ability to work as part of a crosscultural team including flexibility to support multiple time zones when necessary.
Preferred Qualifications:
Has at least 5 years experience designing implementing or managing customer management platforms for CSP providers
At least 5 years of experience in implementing and enhancing industry standard products for CSP operations
Has at least 3 years experience managing operations or analyzing and implementing process optimizations across an areas of customer management network or field operations
An MBA with an advanced degree or equivalent experience in Communications Media or Entertainment business
Strong client facing skills including presentations to senior leadership advice and consult with clients.
Experience and desire to work in a consulting environment that requires regular travel
Should have excellent softskills and leadership skills to lead assessment workshops and work with Enterprise architects to design roadmaps for next 5 years
Experience of at least 1 or 2 fullcycle implementations for a CSP with hands on Functional and deployment experience
Experience in a CSP in North America across Mobility or Wireline networks will be preferred
General Information:
This job description may not cover or contain a comprehensive listing of all activities duties and responsibilities that are required of the employee.
Along with competitive pay as a fulltime Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Longterm/Shortterm Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident Critical Illness Hospital Indemnity Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
About Us
Infosys Consulting is the global management and technology consulting practice of Infosys a global leader in technology services and consulting. We combine the power of timetested methodologies peopledriven innovation and disruptive technology to enable leaders of the worlds top brands pursue a path of smart transformation. Together with our clients internal and external partners we cocreate and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
Ability to design and implement endtoend solutions at scale
A flat organization structure with direct access to our seniormost leaders
An entrepreneurial environment full of bright highly motivated consultants
Opportunities for motivated consultants to impact local communities
The ability to design your career and drive your professional learning and development
A truly global culture
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Employment Type
Full Time
Key Skills
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