drjobs Consultant - MS Dynamics 365 CRM Functional %0A%0A

Consultant - MS Dynamics 365 CRM Functional %0A%0A

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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.


Inviting applications for the role of Consultant MS Dynamics 365 CRM Functional

In this role you will be responsible for the configuration customization and maintenance of our Microsoft Dynamics 365 system. This role plays a vital part in ensuring our CRM system effectively supports our customer relationship management and business processes.

Responsibilities
Microsoft Dynamics 365 Configuration: Configure and customize Microsoft Dynamics 365 to meet specific business needs including the creation of entities forms workflows and dashboards.
System Integration: Integrate Microsoft Dynamics 365 with other business systems and applications ensuring seamless data flow and a unified customer view.
User Training and Support: Provide training to endusers and support for Microsoft Dynamics 365 functionality to ensure effective system utilization.
Customization and Development: Develop custom plugins workflows and custom code (JavaScript .NET) to extend and enhance CRM functionality.
Data Management: Manage data within the CRM system including data imports exports and data quality assurance.
Reports and Analytics: Design and generate reports and analytics using CRM data creating dashboards and visualizations.
Security and Access Control: Administer security roles profiles and access controls to protect sensitive customer data.
Troubleshooting and Issue Resolution: Diagnose and resolve technical issues and discrepancies within Microsoft Dynamics 365.
Documentation: Create and maintain documentation related to system configuration customizations and processes.

Qualifications we seek in you!
Minimum Qualifications / Skills
Proficient in MSCRM Dynamics with indepth knowledge on Plugins Workflows JavaScripts CRM Portals Web APIs Azure Knowledge Good to have Power Apps Skill set
Proficient on the latest OOB features available in Dynamics CRM
Preferred Qualifications/ Skills
Experience in MSD 365 finance SCM and Apps Technical modules
Strong written and oral communication skills
Good Knowledge on Supply Chain Modules Procurement Warehousing Inventory Management Master Planning and sales distribution modules.
Ability to understand communicate interpret the client business processes and requirements.
Manage Design Documentation Configurations and work on enhancements.
Selfdriven and selfmotivated ability to selfdirect progress in tasks and achieving KPIs
Knowledge on SQL

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.




Required Experience:

Contract

Employment Type

Full-Time

Company Industry

About Company

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