Senior Customer Quality Manager
Senior Customer Quality Manager
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$ 150000 - 190000
1 Vacancy
Job Description
Summary:
Our client is seeking a Senior Customer Quality Manager to join their team! This critical leadership position is focused on driving customer satisfaction and ensuring toptier quality standards across semiconductor products. The ideal candidate will have a strong background in quality engineering excellent communication skills and the ability to lead crossfunctional initiatives that improve customer experience.
Responsibilities:
- Lead and mentor a highperforming quality engineering team focused on customer satisfaction
- Serve as the primary point of contact for all customer quality concerns and initiatives
- Apply 8D problemsolving methodology to address and resolve customer issues with datadriven solutions
- Collaborate with engineering product test and field sales teams to align product performance with customer expectations
- Review and respond to customer audits and change notifications
- Support product approval processes by ensuring compliance with customer quality requirements
- Travel internationally to visit customer sites and build strong working relationships
Required Qualifications:
- 10 years of customer quality engineering experience in the semiconductor industry
- Proven expertise with 8D methodology and quality systems
- Strong background in semiconductor manufacturing and product lifecycle
- Experience communicating directly with customers in a quality leadership role
- Excellent technical writing and reporting skills
- Willingness to travel internationally as required (Up to 60% of the time)
Education/Certification Qualifications:
- A Bachelors degree in Electrical Engineering or a related technical field is required
Preferred Qualifications:
- Fluency in Mandarin for both written and verbal communication
About Us:
At Envision we are dedicated to bridging the gap between exceptional talent and leading organizations nationwide. Our mission is to transform the workforce landscape into a seamless and efficient hiring experience for both candidates and employers. With a robust portfolio of services including strategic talent consulting direct hire and temporary staffing solutions we empower businesses to build dynamic teams that drive success.
Envision Talent Solutions is an equalopportunity employer. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Full Health Insurance Dental Vision 401K and more
RSU (Company Stock) between 2030K spread out over the first 4 years. The amount is based on the compensation offer and acceptance. 100% vested when received!
Employment Type
Full Time
