Position Overview
We are hiring a Cruise Reservations Agent to support clients in planning and booking cruise travel experiences. In this remote role you will provide personalized service helping travelers choose the right cruise line itinerary and onboard features that align with their needs.
This position includes access to industry tools and ongoing support making it suitable for individuals who are new to the travel industry or looking to transition into a clientfacing booking role.
Key Responsibilities
- Consult with clients to understand their cruise preferences including destinations cruise lines ship types and amenities
- Search and recommend cruise packages based on availability budget and client interests
- Book and manage cruise reservations using our internal systems and supplier tools
- Keep accurate and updated records of all client communications and travel details
- Monitor travel regulations cruise line policies and promotions to provide uptodate recommendations
- Maintain communication with clients before during and after booking to ensure an exceptional experience
Qualifications
- Passion for customer service and the travel industry
- Strong communication and interpersonal skills
- Organized and detailoriented with the ability to multitask
- Comfortable using digital platforms and webbased booking tools
- Must be 18 years of age or older
- Reliable internet connection and access to a laptop or desktop computer
- No prior travel experience required
What We Provide
- 100% remote work flexibility
- Full onboarding and support
- Access to booking platforms and preferred cruise vendors
- Supportive team environment with peer mentorship
- Access to travel industry resources learning materials and exclusive rates
How to Apply
If youre excited to help travelers plan their dream cruises and want a remote role in a growing industry we encourage you to apply today and take the next step in your professional journey.