Food Server - Full Time AM Shift - Hilton Des Moines Downtown
Food Server - Full Time AM Shift - Hilton Des Moines Downtown
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Salary Not Disclosed
1 Vacancy
Job Description
SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY
The individual must possess the following knowledge skills and abilities and be able to explain anddemonstrate that he or she can perform the essential functions of the job with or without reasonableaccommodation.
Must have basic knowledge of food and beverage preparation service standards guest relations andetiquette.
Knowledge of the appropriate table settings serviceware and menu items.
Ability to read write and speak the English language sufficient to understand menus specialpromotions record orders and communicate with guests to explain and record orders.
Ability to remember recite and promote the variety of menu items.
Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basisthroughout shift.
Ability to operate beverage and toast equipment.
Ability to operate a keyboard and learn Point of Sale procedures to precheck order and close out thecheck.
QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent preferred
EXPERIENCE
Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES
Must obtain TIPS certification.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Full Time AM Shift. $12.00/hr plus tips! Insurance benefits 401k and PTO available at 90 days. Free parking DailyPay employee meals and discount travel programs!
A Food Server is responsible for serving food and/or beverages to guests in the hotels continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing
As a Food Server you would be responsible for serving food and/or beverages to guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Respond to guest requests in a timely friendly and efficient manner.
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate pointofsale system.
- Retrieve and deliver food and beverage orders in a timely manner.
- Ensure guest satisfaction throughout the meal service.
- Serve alcoholic/nonalcoholic beverages in accordance with federal state local and company regulations.
- Ensure serving station is wellstocked at all times.
EOE/AA/Disabled/Veterans
Employment Type
Full-Time
