Customer Care with a Gaming Corporation
Customer Care with a Gaming Corporation
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Job Description
Customer Care with a Gaming Corporation (French Language)
Office Location is Av. Dom Joo IILisboa Portugal
Salary is EUR 1250 per month gross with bonuses
Do you have a passion for gaming and delivering outstanding customer experiences Join us and become the voice of one of the worlds most iconic gaming brands. As a French Customer Care Representative you will be part of a dynamic team dedicated to providing exceptional support to users across Frenchspeaking markets.
Your Mission:
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Provide firstclass customer support via phone email or chat to users in French.
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Assist with technical troubleshooting billing queries account issues and general product guidance.
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Resolve customer inquiries with professionalism empathy and efficiency.
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Escalate complex issues to relevant departments when necessary.
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Keep up to date with our latest products services and updates.
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Ensure customer satisfaction by delivering timely and accurate information.
What Were Looking For:
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Native or fluent French speaker (C2 level).
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Good English skills (B2 or higher) for internal communication.
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Passion for video games and digital entertainment.
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Strong communication and problemsolving skills.
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Team player with a customercentric mindset.
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Availability to work in rotating shifts (Monday to Sunday).
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EU citizenship or valid Portuguese residence permit.
What We Offer:
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Relocation package (flight accommodation airport pickup if applicable).
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Competitive salary with performance bonuses.
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Private health insurance after 6 months.
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Paid training and continuous career development opportunities.
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A multicultural and vibrant work environment.
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The chance to work with one of the most recognizable brands in gaming.
Join us and level up your career while helping players enjoy the game.
Apply today and become part of a global community of game lovers and customer service experts.
Employment Type
Full Time
