MedVetis a fastgrowing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients as well as your teammates.
This role provides a high level of client service. In this role the individual enhances communication and provides support between referring veterinarians clients veterinarians and all team members of the department.
What youll do:
Answer and respond to all phone calls from clients Referral Partners and Pharmacies log all conversations as well as check and logvoicemails
Answer incoming calls as back up to the switchboardcoordinator
Call for referral information on new/recheck patientappointments
Coordinate with clinical team and update departmental schedulecalendar
Check for incoming referral faxes at the front desk and/or communicationcenter
Organize records in hard charts for next day specialtyappointments
Check appointment emailsthroughout theday
Email any electronic records/xrays to perspective department and all xrays toradiology
Fax referral letters (depending on location)
Make copies if needed: Client handouts cage sheet changeforms
Call clients to remind of appointments & dropoffs for the nextday
Monitor supplies needed for the department as well as clean and stock areas asneeded
Who you are:
Ability to work successfully as part of a team andautonomously
Ability to remain composed in stressful and emergencysituations
Flexible about working additional hours whennecessary
Excellent verbal and written communication skills
Client service skills and phone etiquette
Attention todetail
Proficient computer skills
Ability to work in a fastpacedenvironment
Critical thinking skills
Selfmotivated
Perks and Benefits include:
Strong career growth and personal development opportunities
Comprehensive Health Benefits
Vision and Dental
HSA FSA and Independent Care Spending
401k with Employer Match
Shift Differentials and OncallPay
Uniform Allowance
Employee Pet Discounts and Pet Insurance
Elective ShortTerm Disability Life and Accident Insurance and company paid Long Term Disability
Continuing Education Opportunities and Assistance Program
Come as you an equal opportunity employer. We are also a drugfree organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.
MedVetdoes not accept unsolicited resumes from thirdparty recruiters.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.