Manager, Issues Management Governance & Reporting

Are you a strategic leader with a passion for driving impactful change and managing risks Join our team as our Manager Issues Management Governance & Reporting where youll play a pivotal role in shaping and strengthening our internal controls framework across GEICO. This highimpact highvisibility position offers the opportunity to implement a fitforpurpose issues management process drive improvement of processes and control design enhance and implement Risk Framework reporting and elevate organizational compliance.

About the Role

In this role youll be a part of the Controls Compliance Risk & Audit (CCRA) organization and report to the Head of Internal Controls and leverage your expertise to manage and implement internal control policies procedures compliance and governance. With a proven track record in large complex organizations youll help us implement a robust internal controls environment that drives compliance and aligns with our business goals. This is an exciting time to join GEICO and lead impactful changes in internal controls manage risks and help shape the future of our organization.

Location:

This hybrid role requires onsite presence 3 days per week at either our Chevy Chase/Bethesda MD; or New York NY offices.

Responsibilities:

Strategic Leadership and Team Management:

• Lead crossdepartment collaboration in CCRA to manage and implement GEICOs Issues Management Program. This will include managing issue intake ensuring consistency in implementation and being GEICOs Issues Management subject matter expert.

• Enhance and implement changes to Risk Framework reporting for all Stakeholders. Will partner with Control Officers and CCRA Leadership to ensure we are raising issue trends driving timely closure of issues and increasing organizational understanding of the Risk Framework.

Internal Controls Governance (Risk Framework and Reporting):

• Establish self as Subject Matter Expert for Issues Management Program. Manage Issue Intake meeting. Drive accountability for compliance with Issues Management Policy and Procedure.

• Develop maintain and implement Issues Management policies and procedures (including Process Inventory and supporting tools) to strengthen internal controls and meet regulatory requirements.

• Serve as an Auditboard Platform Admin; oversee system access. Serve as point of contact for all AuditBoard questions.

• Develop enhance and implement meaningful Issues Management Reporting.

• Ensure data integrity; manage required fields in Issues to drive compliance when opening & closing issues.

• Identify Internal Controls requirements required for GRC tool. Automate current manual process in existing GRC tool and build requirements for future tool.

• Collaborating with CCRA Peers the candidate is accountable for driving updates and standardization of risk and control processes and identifying opportunities for process improvement and automation.

• Support Head of Internal Controls Team with risk and control concerns.

Collaboration and Alignment:

• Partner with key stakeholders across CCRA to ensure consistent implementation and reporting of Issues Management program and Risk Framework activities.

• Partner with Customer Relationship Manager for AuditBoard; engage with AuditBoard for systems changes/enhancements.

• Partner with Vendor Management/Sourcing Team on GRC tool renewals and changes.

• Manage onboarding of Risk and Audit contractors (e.g. systems access).

Regulatory and Industry Knowledge:

• Stay informed on relevant financial regulations and industry standards.

• Represent internal controls interests to the CCRA business leadership auditors and consumers of reports.

Reporting and Communication:

• Prepare and present regular Internal Control updates for stakeholders clearly communicating issues assessments and control processes.

• Work with Reporting Team to ensure enhancements to AuditBoard are appropriately reflected in reports.

• Enhance and implement Internal Control reporting to SLT.

• Conduct training sessions for employees to enhance internal controls awareness.

Basic Qualifications:

• Bachelors degree in accounting finance or business or relevant experience.

• 8 years of expertise in internal controls and / or risk management.

• Attention to detail critical thinking and excellent written and oral communication skills.

• Ability to work in a fastpaced changing environment with competing priorities.

Preferred Qualifications:

• Masters degree in finance or accounting (CPA CFE CIA or relevant certifications preferred).

• Proficiency in data analysis forensic auditing and data visualization tools.

• Experience with Risk Management/Internal Controls GRC Tools. Experience in internal controls or risk management in the insurance industry is preferred.

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:At GEICO we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.

Were an iconic brand that thrives on innovation exceeding our customers expectations and enabling our collective success. From day one youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.

Great Careers:We offer a career where you can learn grow and thrive through personalized development programs created with your career and your potential in mind. Youll have access to industry leading training certification assistance career mentorship and coaching with supportive leaders at all levels.

Great Culture:We foster an inclusive culture of shared success rooted in integrity a bias for action and a winning mindset. Grounded by our core values we have an an established culture of caring inclusion and belonging that values different perspectives. Our teams are led by dynamic multifaceted teams led by supportive leaders driven by performance excellence and unified under a shared purpose.

As part of our culture we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:We offer compensation and benefits built to enhance your physical wellbeing mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailormade for you and your familys overall wellbeing.
• Financial benefits including marketcompetitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognitionbased incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• In office and remote opportunities as well as our signature GEICO Flex program offering the ability to work remotely for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.