Guest Services Rep- Volunteer Services (Per-Diem, Varied)
Guest Services Rep- Volunteer Services (Per-Diem, Varied)
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Job Description
Compensation range:
$19.08 $24.43Your rate of pay will be based on applicable experience
Shift: Varied Shift length: 6 HoursDays off: Variable
Hours per pay period: 12
POSITION SUMMARY:
The Guest Services representative is responsible for greeting and offering assistance to families visitors and patients entering the main lobby of the hospital. The Guest Services Representative may provide support to physicians and staff for waiting surgery families. The Guest Services Representative responds to requests for patient location information and community resources and directions from incoming callers and guests. The Guest Services Representative is responsible for the daily drawer count and deposit for the Gift Shop and provides support for the volunteers working in the Gift Shop. The Guest Services Representative is responsible for directing volunteers while on duty at the Information Desk and provides support for the Volunteer Services Department.
EDUCATION / TRAINING / EXPERIENCE:
Desired:
- General clerical skills: answering phones and filing
- One year customer service experience
- One year or more of college course work (general studies)
- Experience working with teens in a supervisory capacity
- Knowledge of Enloe Medical Center services
SKILLS / KNOWLEDGE / ABILITIES:
Must be able work in a fastpaced environment interacting professionally with physicians patients visitors volunteers and staff. Must be able to communicate effectively and tactfully. General computer skills necessary to use the electronic medical record. Organizational and multitasking skills are essential. Able to supervise and direct teen volunteers. Must be able to fulfill the essential functions of the position.
Enloe offers a comprehensive and competitive benefits program to all eligible employees including medical vision RX and dental group insurance retirement with employer match paid time off (PTO) and an employee assistance program. Please visit the employee benefits page to get more indepth benefits and coverage information or email to receive a full summary of our benefits.
Employment Type
Part-Time
