Patient Tech

MiracleEar part of Amplifon the global leader in retail hearing solutions is expanding its team ofHearing Aid Techs.We are seeking passionate driven individuals who are committed to making a difference every day. By joining MiracleEar youre not just working for a company youre working towards a purpose; helping people rediscover all the emotions of sound.

At MiracleEar we believe that people are the most important component of our success. Through a commitment to continuous training and professional development we empower our people to build rewarding careers and become leaders in the industry. Youll be at the forefront of hearing care providing the exceptional customer experience MiracleEar is known for while growing alongside a supportive and innovative team. We are seeking someone to join our team as our next Hearing Aid Technician.

You will be responsible for working alongside the Licensed Hearing Care Professional and assisting with the following duties:

• Troubleshoots basic hearing aid issues for clients when hearing aids or accessories are not functioning.
• Upon delivery of hearing aids assists in the post sale process with instruction and care of hearing aids and assistance in connecting aids to Bluetooth devices.
• Ensure products are prepared in stock and ready to dispense to patients.
• Maintain all inventory for high revenue producing clinic.
• Check in hearing aids and repairs while ordering aids in the manufacturers portal and scan ear impressions for providers.
• Assisting in answering patient calls and questions while scheduling on the clinic calendar.
• Fillin for front office staff in coworkers absence.
• Prepare paperwork for repairs and pull charts if needed.
• Reading and typing comparative audiograms for HCP answers telephone inquiries about hearing testing hearing aids ear molds and insurances for patients.
• Keep track of hearing aid stock and completes purchase and loaner agreements for patients
• Evaluates and troubleshoots hearing aids repairs.
• Keeps track of hearing aid warranties and extends for patients as needed.
• Sends out repairs and maintains all records for patients.
• Clean sound booth according to CDC regulations after each patient.
• Help maintain cleanliness of clinic/workspace.

What We Offer:

• $35000 annual salary commissions on sales
• Worklife balance hours areMF 8:30am5pm
• Continuous training development & support
• Health Insurance Medical Dental Vision
• Life insurance Health Savings Account 401K with employer match
• Paid Time Off Paid Holidays Volunteer Time Off

All recruiting efforts are handled by our regional team out of Waco Texas and applications must be submitted electronically. For compliance reasons we do not accept hardcopy applications. As a healthcare organization we kindly ask that you do not contact or visit the local MiracleEar store so that our team can prioritize customer confidentiality.

About us:

For over 75 years MiracleEar has led the way in innovation and customer service helping over 50 million people with hearing loss. With 1500 franchised and corporately owned retail clinics across the United States weve developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.

Through the MiracleEar Foundation we give back to the local communities we serve with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.

Our parent company Amplifon is the global leader in the retail hearing aid industry operating nearly 10000 clinics in 29 countries worldwide. In recognition of our commitment to empowering people we are thrilled to announce that Amplifon has been honored as a Top Employer 2024 across Europe the United States Canada and New Zealand by the Top Employers Institute.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. If selected for an interview please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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