Aquatics Team Leader (PT Contract)

Overview

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1700 locations across Canada and help more than 2.25 million people annually become healthier in spirit mind and body. The YMCA of the National Capital Region proudly serves people of all ages backgrounds and abilities and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility honesty caring respect and inclusion which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community The YMCA of the National Capital Region is a great workplace committed to diversity equity and inclusion where different backgrounds experiences and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices great benefits and growth opportunities. Whether you are starting out in your career or a seasoned professional you will find many exciting opportunities to achieve your personal and career goals.

Vacancy Status: This job posting is for an existing vacancy.This is a contract from June to September 2025.

What do we offer

At the Y you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children teens adults and families.

Our competitive wage and benefit package include:

• Free YMCA gym membership;
• Discounted Y program fees (including health & fitness programs child care and camps);
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free immediate confidential assistance and counselling for you and your family members for mental and physical health and financial advice among other 12 suites of services;
• Health and Dental Insurance;
• Longterm Disability and Life Insurance;
• Access to our Canadian YMCA Retirement Fund pension plan;
• Up to 25 vacation days per year including two float days and one birthday vacation;
• Maternity leave benefits for up to 18 months.

*Some benefits may vary based on employment terms

What do you offer

The Team Leader directs supports supervises assists and leads members of the YMCA of the National Capital Region Aquatics team to ensure the safety and satisfaction of members in the centers aquatics programs. This position works collaboratively with the aquatics team on strategies to improve the members experience and program quality and thereby increase member satisfaction and retention. Team Leaders take a handson approach to facilitating the delivery of family focused programs and services as well as helping to monitor and support program quality. The Team Leader assists swim instructors in developing designing and delivering program content that meets the needs of participants at various levels. This position ensures that all lesson participants are registered in the correct swim level for their ability conducts swim assessments and makes recommendations based on swimming ability as needed. The Team Leader collaborates with the Aquatics Supervisor to train the Aquatics team.

Some of the tasks of this position include:

• Directing supporting supervising assisting and leading members of the Aquatics team.
• Conducting training huddles at the end of each lesson block to provide immediate constructive feedback and guidance to the Aquatics team.
• Ensuring that the aquatics team adheres to the Swim Instructor and Lifeguard Behaviour Grids.
• Ensuring classes start and finish according to scheduled times.
• Managing daily swim lesson rosters.
• Reviewing worksheets and completing progress cards.
• Supporting the Membership Sales and Service team in maintaining and updating the membership system as it pertains to Aquatics registrations.

What qualifications and abilities are we looking for

At the YMCA of the National Capital Region we strive to ensure our employees are a fit based on their strengths interests and future goals.

The successful candidate will have the following:
Language

• Fluent in English oral and written
• Bilingualism is an asset

Experience Skills and Abilities

• Excellent customer service skills
• Welldeveloped interpersonal and relationship building skills
• Basic understanding of pool operations
• Ability to maintain a calm and professional demeanor in high stress situations
• Ability to work in a team environment and effectively lead a team

Additional Requirements:

• Applicants must have a current Standard First Aid and CPR C certification.
• Applicants must have a current National Lifeguard (NL) certification.
• Applicants must have a current Y Swim Instructor or LSS Swim Instructor certification.
• Applicants must already have a valid permit to work in Canada.
• A Police Record check not more than 6 months old is Records checks are reviewed on an individual basis and the offense(s) if any is considered in the decisionmaking process in relation to the requirement of working with children therefore not eliminating all candidates with a record from being offered a position.
• Semiannually staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

Core Competencies:

• Integrity: Demonstrated responsible behaviour at all times and maintains high ethical standards.
• Teamwork: Participates actively in a team for program quality and effectiveness.
• Service Orientation: Deliberately identifies and creates opportunities to enhance each and every persons YMCA experience.
• Quality Focus: Ensures that success criteria for self staff and programs are set reviewed and surpassed regularly to provide excellent service delivery.
• Leadership: Motivates and inspires self and others to take action and achieve desired outcomes.

About diversity and inclusiveness at the Y:

Inclusivenessis a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups invisible minorities Indigenous People women persons with disabilities persons who identify as 2SLGBTQ.

YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates including persons with disabilities. In compliance with AODA the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process please email upon scheduling your interview.

Statement on Use of Artificial Intelligence in Employment Decisions:

At the YMCA we are committed to maintaining a fair and equitable hiring process. We do not use artificial intelligence (AI) to screen assess or select applicants for any positions of employment. All employment decisions are made by our dedicated People and Culture team ensuring that each candidate is evaluated on an individual basis with the utmost consideration for their unique qualifications and experiences.

How to apply

All internal applicants must inform their supervisor of their intention to apply for the position.

Thank you for your interest in joining the YMCA of the National Capital Region. We appreciate all applications. Due to the volume of applicants we are only able to contact those selected for further consideration in the hiring process.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.