Office Manager
Office Manager
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Job Description
Office Manager Medical Practice
Grove OK
Position Summary:
The Office Manager plays a critical leadership role in the daily operations of a medical practice. This position oversees administrative staff coordinates front and back office functions ensures regulatory compliance and helps maintain a smooth and efficient environment for both patients and providers. The ideal candidate is detailoriented organized and skilled in managing people processes and patient service.
Key Responsibilities:
Staff Management:
Supervise train and evaluate front office and administrative staff
Coordinate staff schedules and manage timeoff requests
Foster a positive team environment and resolve conflicts as needed
Operations & Workflow:
Oversee daily operations of the office to ensure efficiency and patient satisfaction
Maintain and improve office workflows for patient scheduling checkin/out medical records billing and insurance verification
Ensure office equipment software and supplies are operational and stocked
Financial Oversight:
Assist with budgeting expense tracking and financial reporting
Monitor billing and collections processes collaborating with billing staff or thirdparty vendors
Reconcile daily transactions and manage petty cash and deposits
Compliance & Risk Management:
Ensure compliance with HIPAA OSHA and other relevant regulations
Maintain policies and procedures; implement quality control and risk management measures
Support the credentialing and licensure processes for providers
Patient Relations:
Handle escalated patient concerns and feedback professionally and promptly
Implement strategies to improve patient satisfaction and streamline services
Technology & Reporting:
Maintain the practice management system and electronic health records (EHR)
Generate operational and financial reports for leadership review
Qualifications:
Associates or Bachelors degree in healthcare administration business or related field preferred
Minimum 35 years of experience in medical office administration or healthcare management
Knowledge of medical terminology billing practices and insurance procedures
Proficient with EHR systems and Microsoft Office Suite
Strong leadership communication and organizational skills
Ability to handle sensitive information with discretion and integrity
Work Environment:
This position is based in a clinical office setting and requires frequent interaction with patients providers and staff. It may involve occasional lifting of office supplies and prolonged periods of sitting or standing.
Required Experience:
IC
Employment Type
Full Time
