Commerce e-business Commercial Platform Deployment Specialist â Manager â English â Hybrid Krakow
Commerce e-business Commercial Platform Deployment Specialist â Manager â English â Hybrid Krakow
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Job Description
Inviting applications for the role of Commerce ebusiness Commercial Platform Deployment Specialist Manager English Hybrid Krakow
Process (endtoend) oriented thinking planning and organization skills analytical and conceptual thinking and stakeholder management skills.
Responsibilities
Ensure the deployment of the Global Business Platform.
Assist in performing As Is analysis during Solution Identification phase.
Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution. Assists in successfully closing of gaps between as is and to be situation.
Provides expert knowledge of the subject area and the project methodology.
Writes and reviews level 5 Standard Operation Procedures (SOPs).
Support development of User Acceptance Test (UAT) scenarios and test scripts.
Support and coordinate User Access Testing (UAT)
Develops and coordinates communication materials related to New Ways of Working.
Identifies training needs and conducts trainings for end users.
Provides inputs for Toll Gate decks (milestones). Logs risks and issues that appear during configuration training or other activities and follows through on resolution of those issues.
Performs analysis during Rampup phase and proposes corrective actions.
Identifies improvement opportunities and integrate best practices for future resolution.
Captures lessons learned and best practices from each implementation and integrates them into future impact resolution/improvement roadmaps.
Ensures adequate hand over to Business as Usual (BAU) after Stabilization phase.
Qualifications we seek in you!
Minimum Qualifications / Skills
Functional skills: Process (endtoend) oriented thinking planning and organization skills analytical and conceptual thinking.
Stakeholder management skills: managing different stakeholder groups across Functions and Operating Companies with communication skills.
Training and Change management skills: conducting trainings developing training materials and supporting change to new ways of working.
Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements.
Preferred Qualifications/ Skills
Relevant experience in ecommerce sales operations and/or revenue management.
Relevant experience in Commercial processes
Should know MS Dynamics workflow
Good understanding of CRM system
Enable bridges between technical and functional teams.
What can we offer
Attractive salary;
Stable job offers employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our awardwinning learning platform
Benefits such as Insurance Luxmed Multisport Lunchpass Card additional vacation days biking policy
As an Equal Opportunity Employer we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. It is the candidates absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
Kindly please see our Privacy Notice for Employment Candidates:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on LinkedIn X YouTube and Facebook.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
