Retail Trainer Spain 40h (m/f/x) (139920)
Retail Trainer Spain 40h (m/f/x) (139920)
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Job Description
Our vision is to establish HUGO BOSS as the leading premium techdriven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS we work as a team to apply our knowledge skills and experience together and create a diversity of ideas and solutions. What unites us We love fashion we change fashion!
At HUGO BOSS you have the opportunity to contribute your personality ideas and creativity because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
HUGO BOSS Benelux B.V. CIA Madrid Spain Fulltime P4
We are looking for a Retail Training Expert based in Madrid (Head Office) to join our HUGO BOSS team.
Permanent contract 40 hours per week.
- Previous experience as a Retail Trainer (Team Trainer) 35 years.
- Experience in Fashion Retail Training (Premium or Luxury) .
- 100% availability to travel nationally. Occasionally there will be international travel to our headquarters in Metzingen.
- Train the Trainer capable of training staff within a company.
- Proficiency in English (spoken and written) C1 or higher. A test will be conducted.
- Proficiency in Spanish (spoken and written) C1 or higher. A test will be conducted.
- Good communication skills empathy and organizational skills accustomed to public speaking and learning.
- Identify training needs of retail team measure and evaluate training results as well as recommend changes to improve training effectiveness.
- Review adapt & translate if necessary and prepare training materials in alignment with Global Retail Communications Training & Development to meet local market needs.
- Work closely with retail & HR team to implement training plans and to reinforce customer excellence service experience and work in partnership with Global Retail Communications Training & Development contact person to implement training strategies of the HUGO BOSS University accross the market.
- Coordinate and conduct training of the HUGO BOSS University for all levels of employees such as Retail Academy customer service & selling techniques product trainthetrainer leadership digital adivsor etc...
- Provide timely support amd coaching to store teams at all levels.
- Observe and coach retail employees on the POS to ensure consistenly high customer service and behaviours which are demostrated in all aspects of customer inteaction.
- Monitor and followup on trainings to ensure employees are equipped with skills and knowledge to meet retail standards and to ensure applied knowledge will be put into practice (transfer of learning)
- Maintain training system & records in the LMS. Produce timely&accurate reports to keep track of training effectiveness.
- Be a role model and provide necessary tools and techniques to make the learners life easier.
- Prepare deliver and followup on training initiatives / Workshops in Spain 100% willingness to travel.
Demonstrated Experience of retail ideally in luxury fashion retail.
The ideal candidate is dynamic and has a demonstrated passion for helping others to learn and grow. The candidate is a role model in customer service excellence in customer service excellence quality execution and respectful cooperation. The candidate is flexible enough to work effectively in a team with different personalities as well as alone.
The candidate enjoys continuous learning&strives for personal growth.
If applicatble degree holder in training&development or related discipline.
Minimum 2 years solid training and selling experience gained in retail (Preferably upper premium&lifestyle segment)
Excellent presentarion communication and facilitation skills ability to persuade.
Strong organizational skills structure work approach with attention to detail.
Strong ability to be flexible and adaptable to the needs of the business.
Selfmotivated proactive and independent.
Energetic selfmotivated and positve. Strong Commitment to customer service.
Mature organized and atttive to details.
Fluent in English C1 Advantage and preferable as a second language (spoken and written).
Ability to work independtly and collaboratively in a team solutionoriented approach effective time management.
Selfconfident and positive demeanor engaging personality in an international environment.
- Permanent position.
- Atractive Salary & Bonusesz
Annualclothing bonus.
Health insurance.
Possibility of growth in a multicultural environment and international visibility.
- Exclusive discountsfor family and friends.
Please contact Javier Jimenez Bolonio () Human Resources.
Our vision is to establish HUGO BOSS as the leading premium techdriven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS we work as a team to apply our knowledge skills and experience together and create a diversity of ideas and solutions. What unites us We love fashion we change fashion!
At HUGO BOSS you have the opportunity to contribute your personality ideas and creativity because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
We are looking for a Retail Training Expert based in Madrid (Head Office) to join our HUGO BOSS team.
Permanent contract 40 hours per week.
- Previous experience as a Retail Trainer (Team Trainer) 35 years.
- Experience in Fashion Retail Training (Premium or Luxury) .
- 100% availability to travel nationally. Occasionally there will be international travel to our headquarters in Metzingen.
- Train the Trainer capable of training staff within a company.
- Proficiency in English (spoken and written) C1 or higher. A test will be conducted.
- Proficiency in Spanish (spoken and written) C1 or higher. A test will be conducted.
- Good communication skills empathy and organizational skills accustomed to public speaking and learning.
What you can expect:
- Identify training needs of retail team measure and evaluate training results as well as recommend changes to improve training effectiveness.
- Review adapt & translate if necessary and prepare training materials in alignment with Global Retail Communications Training & Development to meet local market needs.
- Work closely with retail & HR team to implement training plans and to reinforce customer excellence service experience and work in partnership with Global Retail Communications Training & Development contact person to implement training strategies of the HUGO BOSS University accross the market.
- Coordinate and conduct training of the HUGO BOSS University for all levels of employees such as Retail Academy customer service & selling techniques product trainthetrainer leadership digital adivsor etc...
- Provide timely support amd coaching to store teams at all levels.
- Observe and coach retail employees on the POS to ensure consistenly high customer service and behaviours which are demostrated in all aspects of customer inteaction.
- Monitor and followup on trainings to ensure employees are equipped with skills and knowledge to meet retail standards and to ensure applied knowledge will be put into practice (transfer of learning)
- Maintain training system & records in the LMS. Produce timely&accurate reports to keep track of training effectiveness.
- Be a role model and provide necessary tools and techniques to make the learners life easier.
- Prepare deliver and followup on training initiatives / Workshops in Spain 100% willingness to travel.
Your profile:
Demonstrated Experience of retail ideally in luxury fashion retail.
The ideal candidate is dynamic and has a demonstrated passion for helping others to learn and grow. The candidate is a role model in customer service excellence in customer service excellence quality execution and respectful cooperation. The candidate is flexible enough to work effectively in a team with different personalities as well as alone.
The candidate enjoys continuous learning&strives for personal growth.
If applicatble degree holder in training&development or related discipline.
Minimum 2 years solid training and selling experience gained in retail (Preferably upper premium&lifestyle segment)
Excellent presentarion communication and facilitation skills ability to persuade.
Strong organizational skills structure work approach with attention to detail.
Strong ability to be flexible and adaptable to the needs of the business.
Selfmotivated proactive and independent.
Energetic selfmotivated and positve. Strong Commitment to customer service.
Mature organized and atttive to details.
Fluent in English C1 Advantage and preferable as a second language (spoken and written).
Ability to work independtly and collaboratively in a team solutionoriented approach effective time management.
Selfconfident and positive demeanor engaging personality in an international environment.
Your benefits:
- Permanent position.
- Atractive Salary & Bonusesz
Annualclothing bonus.
Health insurance.
Possibility of growth in a multicultural environment and international visibility.
- Exclusive discountsfor family and friends.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each persons authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel its time for a new challenge at HUGO BOSS If so we look forward telling you all about this job opportunity in a personal conversation. <
Employment Type
Full-Time
