Dutch Speaking Customer Experience Specialist Wanted in Sunny Valencia! ðð
Dutch Speaking Customer Experience Specialist Wanted in Sunny Valencia! ðð
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Job Description
Ready for a onceinalifetime adventure in Valencia
Do you want to work in sunny Valencia and become part of our super dynamic team Then our adventure is your adventure!
From our beautiful office in Valencia we make sure our customers love us by delivering 9 WOW service. As our team continues to grow were on the lookout for a Dutch Customer Experience Specialist who can support our customers and bring nextlevel service to life.
What will you do
- Be the first point of contact for our customers via phone email and chat;
- Guide customers through the product and ordering journey with clarity and care;
- Proactively look for solutions and go the extra mile to WOW every customer;
- Practice our most important value: Think like a customer;
- Take ownership of your growth and contribute to our teams improvement.
Job requirements:
What are we looking for
- Professional level: of Dutch and English If you are fluent in at least 1 of the other following languages: French Spanish Italian German (both written and spoken) This will be a huge plus! but not needed.
- AI Mindset: Curious and proactive about using technology to streamline tasks and improve CX;
- Proactive & Ownershipdriven: You dont wait to be told you take initiative and challenge the status quo;
- Open to feedback: You seek it apply it and use it to raise the bar for yourself and the team;
- A passion for helping customers and a motivation to make a real impact;
- A Bachelors degree or equivalent thinking level;
- Strong communication skills and a customercentric attitude;
- Willingness to relocate or already Valencia based.
- Bonus: Experience in customer service hospitality or with tools like Adobe InDesign.
Whats in it for you
- Have the adventure of a lifetime in sunny Valencia
- Work with 100 amazing colleagues from all around the world
- Join awesome company activities events and parties
- Free Spanish classes
- Urban Sports Club discount to keep you healthy
- Delicious breakfast & lunch provided daily
- Opportunity to grow through our Growth Program and internal mobility pathways
- Biweekly free Bootcamp
- growth opportunities to trainer qa and team manager.
Are you ready
2025 is the Year of Automation and Innovation.
Were not just building processes were reinventing them. Were looking for people who embrace technology love solving problems and are eager to grow with us. If you have a proactive mindset enjoy working across languages and cultures and want to help customers around the world youll thrive here.
Bring your energy curiosity and your ideas. Whether youre suggesting new automation flows leading HITweek workshops or supporting a customer with care youll have the chance to make a visible impact from day one.
Lets raise the bar together.
Employment Type
Full Time
