Program Coordinator - Mentoring
Program Coordinator - Mentoring
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Job Description
Some people solve problems.
Some people stop them before they even happen.
If youre both youre exactly who were looking for.
At Team Everest we connect students with working professionals for various programs. Sometimes life gets in the way a student misses a session a volunteer faces a hurdle. Thats where you come in.
As our Program Coordinator Mentoring you will be the problemsolver and the problempreventer behind the scenes. You will monitor program activities proactively address potential issues and resolve any challenges that arise ensuring that learning never stops because of small obstacles.
You will work closely with students volunteers and teammates to spot issues early resolve them with care and design smart solutions that keep things running smoothly.
If you love talking to people finding solutions and making sure things run smoothly this is your stage.
What You Will Do
Proactive Program Coordination
- Prevent Issues Before They Arise: Monitor program activities like attendance follow up with students and volunteers and fix any concerns early.
- Proactive Communication: Call students and volunteers individually when warning signs show up (like missing attendance) and understand challenges.
- Design Proactive Solutions: Collaborate with internal teams to create simple strategies that reduce common issues.
- Build Trust: Talk regularly with volunteers and students to keep them engaged motivated and supported throughout the program.
Issue Handling and Resolution
- Own the Problem: Take complete responsibility for issues that arise during 1to1 learning programs and see them through until solved.
- Direct Communication: Speak with students volunteers and internal teams to understand issues from all sides.
- Solve Quickly and Kindly: Find practical solutions in a way that maintains trust and encourages everyone to stay committed.
- Support Across Programs: While your main focus will be on studentvolunteer learning programs you will also handle issues from other projects when needed.
Program Operations Support
- Handle Any Program Requirement: Take ownership of any operational task required for a program and ensure it is completed smoothly.
- Be a Team Enabler: Step in wherever needed to support your team in delivering seamless program experiences.
Requirements
What We Are Looking For
- Strong English Speaking Skills: Must be able to communicate clearly and confidently.
- Strategic Thinking: Ability to anticipate potential issues and design effective solutions.
- ProblemSolving Skills: Aptitude for identifying problems and implementing timely resolutions.
- Collaboration: Willingness to work closely with students volunteers and internal teams.
- Adaptability: Ready to support both proactive coordination and issue resolution as needed.
What Makes You a Perfect Fit
- A person who is Honest.
- A person who gives importance to Values.
- Someone who looks forward to coming to the office because they love what they do. In short a person with passion and love for the work they do.
- A person who is ready to work in a nonprofit organization to create a positive impact in the community.
- A person who is ready to work in a Team Environment.
- A gentle and friendly person who our teammates will love to work with.
- A person who is open to Learn and Unlearn. In short you should be coachable.
- Someone who is ready to try new things and not afraid of failures.
- Someone who is ready to acknowledge mistakes when they know they are wrong.
- Someone who is committed and ready to take accountability.
- Someone who delivers on time when a responsibility is given to them.
Benefits
Why You Should Join Us
- An Ocean of Learning: Learning never stops at Team Everest. It s good for you and your career.
- Fun & Supportive Team: Fun is integral to our work culture. You will never feel alone at Team Everest. You will always find a helping hand for any of your workrelated queries.
- Diverse Team: Work with teammates from across India. Learn new languages and make friends from different states.
- Challenging Opportunities: We believe taking challenging opportunities helps a person grow faster. We are ready to challenge you if you are ready for it!
- Generalists not just specialists: You will learn multiple skills in addition to your specialization helping you to strengthen your career and reduce future career risk.
- Use Technology for Good: Learn & Use advanced tech tools and stay on top.
- Use AI: AI will not replace you. But a person who uses AI might replace you. You will learn various AI tools while working with us. Be up to date.
- Annual Team Outings: We go on a yearly team outing to build strong bonds.
- Weekly Cricket Fun: Join weekly turf cricket sessions if you love Cricket.
About Team Everest
- Office Address: Our head office is in Chennai and we operate in 12 cities across India Chennai Bengaluru Madurai Coimbatore Kochi Hyderabad Mumbai Pune Kolkata Delhi Gurgaon & Noida.
- Website
Ready to Apply
If you have always wanted to help others with your time and skills Team Everest is your place!
Strong English Speaking Skills: Must be able to communicate clearly and confidently. Strategic Thinking: Ability to anticipate potential issues and design effective solutions. Problem-Solving Skills: Aptitude for identifying problems and implementing timely resolutions. Collaboration: Willingness to work closely with students, volunteers, and internal teams. Adaptability: Ready to support both proactive coordination and issue resolution as needed.
Employment Type
Full Time
Company Industry
Civic and Social Organizations / Non-profit Organizations / Community Services
