Job Overview
- The Network Engineer will support the delivery rollout and maintenance of critical infrastructure services including VoIP broadband wireless and core network infrastructure. The role involves handson implementation configuration and technical support across a variety of platforms and technologies.
Key Responsibilities
General Duties
- Participate in VoIP rollouts infrastructure refresh projects and maintenance initiatives.
- Support wireless (WiFi) initiatives and ensure consistent connectivity across supported sites.
- Provide ongoing site infrastructure support and technical maintenance.
Network Infrastructure Services
- Identify and troubleshoot network issues efficiently.
- Configure and support Cisco or Huawei network devices (switches routers wireless access points).
- Use virtualisation technologies such as VMware and HyperV.
- Support Microsoft server environments (base OS DHCP patching).
- Administer basic network security configurations and platforms.
- Provide support for AudioVisual (VC) technologies including setup and troubleshooting.
- Assist in deployment of secure wireless network environments.
- Conduct research into network solutions and enhancements.
VoIP Services
- Install configure and support VoIP technologies.
- Use tools such as Cisco ISE NCE and Call Manager.
- Support unified communication and collaboration platforms.
- Provide technical support for VoIP troubleshooting and deployment.
WAN (Broadband) Services
- Assist with broadband infrastructure assessments and site migrations under provincial initiatives.
- Support deployment of complete network layers (Layer 1 3) according to design specifications.
Application Rollouts and Operational Support
- Conduct infrastructure installations and upgrades at new or existing WCG sites.
- Provide daytoday technical troubleshooting and support.
- Research and implement network solutions to improve service delivery.
Requirements
Minimum Requirements
Certifications (must be valid at time of tender closure):
- Cisco Certification: Minimum CCNA (Cisco Certified Network Associate) or higher.
- Huawei Certification: Minimum HCIA (Huawei Certified ICT Associate) or higher.
Experience:
- Minimum of 3 years in a Network Engineer or similar role.
- Demonstrated experience in supporting infrastructure WiFi and VoIP projects.
Desirable Skills
- Strong technical problemsolving skills.
- Effective communication and teamwork abilities.
- Familiarity with public sector ICT environments is advantageous.
- Ability to multitask and work onsite as required.
Network Infrastructure Services VoIP Services WAN (Broadband) Services Application Rollouts and Operational Support
Education
Cisco Certification: Minimum CCNA (Cisco Certified Network Associate) or higher. Huawei Certification: Minimum HCIA (Huawei Certified ICT Associate) or higher. Experience: Minimum of 3 years in a Network Engineer or similar role. Demonstrated experience in supporting infrastructure, Wi-Fi, and VoIP projects.