Program Manager
Program Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Program Manager is responsible for coordination and management of all activities resources systems and projects during the lifecycle of long term ongoing programs. Achievement of key business metrics spanning order through delivery of products and/or services customer specifications scope cost deadlines and quality while meeting or exceeding Smiths financial objectives for revenue and profit and during the entire lifecycle of a program or project.
Responsibilities: Job duties to include but are not limited to;
- Leads and is responsible for all contractual and programmatic deliverables through some or all phases of the aftermarket product lifecycle: from engineering / design to testing and qualification to sourcing and production to deployment and commissioning and even into the service and warranty phases.
- Coordinates regularly with key personnel from departments such as Sales Technology Sourcing Production Quality and Field Service to ensure deliverables are being developed on time and within budget.
- Acts as the central point of contact for customer questions concerns and interactions. This includes the scheduling and hosting of formal calls and meetings plus the informal management of customer requests outside the official meetings.
- Weekly forecasting of revenue activities to ensure corporate financial targets are achieved
- Develops and manages processes for the identification and resolution of key issues. Appropriately escalates unresolved issues in accordance with the Smiths governance model.
- Conducts risk assessment of program deliverables based on impact and probability and takes action to mediate risk. Appropriately escalates risks in accordance with the governance model.
- Monitors program readiness for achieving deliverables and makes necessary adjustments to achieve deliverables with compliance on time and within budget.
- In coordination with the sales representatives analyzes and responds to Requests for Proposals (RFPs) Requests for Quotes (RFQs) and Requests for Information (RFIs) in accordance with Smiths criteria for program acceptance and rejection.
- Reports program status to all stakeholders including preparation and presentation of periodic status reports and monthly Program Management Reviews with the Executive Leadership Team.
- Reports and coordinates with Service Delivery teams functional KPIs and collaboratively works to continuously improve service delivery on aftermarket programs.
- Creates effective business communication encompassing technical proposals for customer requirements business briefings and presentations.
- Compliance with all applicable U.S. export control and security regulations.
- Complying with and promoting all relevant legal requirements & Smiths policies and procedures including business ethics data protection and health & safety
- Coordinates with Service Supply chain on stocking levels and critical use parts by analyzing part trends.
- Other duties assigned
Qualifications :
Education/training:
- BS or BA degree in related technology or business management.
- PMP accreditation preferred.
Experience:
- At least 5 years program / project management experience. Experience with Field Service program environments.
Knowledge/skills:
- Experience managing a crossfunctional team indirectly.
- Experience in Field Service Delivery of Capital Equipment.
- Understanding of global business and US specific government business.
- Understanding of service KPIs and uses data analytics to drive improvements in operational availability of deployed units. Initiates and drives projects that improve overall service performance.
- Ability to implement lead and direct program team in use of company or industry standards for program management & related processes.
- Understanding of Service Key Performance Indicators and analyzing data for trends to drive continuous improvement.
- Experience working in a highly matrixed organization.
- Previous experience in managing Aftermarket Field Service Delivery.
Other Requirements:
- Applicant must be a U.S. Person (citizen green card holder or other permanent resident) and able to pass government background checks and/or security clearance(s).
Background:
This position may require Sensitive Security Information (SSI) access and vetting via the TSA. If required applicant must successfully pass a federal background investigation. This position may require a U.S. Personal Security Clearance.
SDI is a Federal Contractor and a drugfree workplace. By submitting an application I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment to the extent permitted by law.
Additional Information :
We offer
Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Join us and work for a worldleader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
The compensation for this position ranges from $58380.00 $136220.00/yr and will vary depending on factors such as your location skills jobrelated knowledge and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Smiths Detection provides comprehensive benefits including healthcare 401K savings plan company holidays vacation sick time parental leave and an employee assistance program. Eligibility requirements apply.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin protected veteran status disability or any other legally protected characteristic.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please email or call tollfree . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
