At Amazon were working to be the most customercentric company on earth.
We are looking to hire a market research leader to drive product and service development roadmap know the full audience of customers measure and engage user experience and Return on Investment of products. This role works with the Global Procurement Organization (GPO) within Worldwide Amazon Stores to identify integrated solutions by defining clear research objectives. The person in this role will demonstrate organizational and research skills and continuous understanding of customers changing needs. The market research leader will also design/present data in usable accessible formats write clear and crisp narratives present recommendations and influence at the executive level.
Key job responsibilities
Own the design development and maintenance of ongoing market intelligence metrics reports analyses dashboards etc. to drive key business decisions
Deal with ambiguity to develop solutions that work for stakeholders from various disciplines to meet aggressive timelines
Build out dashboards to help us analyze and understand external labor market data as it relates to Amazons internal trends
Reduce interdependency on adhoc external data pulls and manual data merging in Excel from across various internal dashboards
Implement best practices develop automation and technologybased solutions
Work closely with business stakeholders to provide analytics solutions for strategic business questions
A day in the life
Amazon offers a full range of benefits for you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
5 years of program or project management experience
5 years of supply chain experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Experience defining program requirements and using data and metrics to determine improvements
Experience working cross functionally with tech and nontech teams
Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
Bachelors degree
3 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.