Director, Fraud SAR Analysis & Process Oversight - Boston or Dallas

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized enabling you to thrive both professionally and personally. Here you will find ample opportunities to connect and collaborate with talented colleagues from around the world sharing insights and driving innovation together. Join us at Santander where you are supported by a culture of engagement and a commitment to your success.

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Director Fraud SAR Analysis & Process Oversight

The Director Fraud SAR Analysis and Process Oversight will report to the Head of Financial Intelligence Unit (FIU) within AML Compliance and will be accountable for the leading and overseeing the Fraud SAR operations team the fraud referral process and related Suspicious Activity Reports (SAR) and providing endtoend BSA / AML oversight from fraud detection / identification to SAR filing.

• Oversees the Fraud SAR team operations to minimize the companys exposure to risk.
• This includes creating and managing fraud referral and SAR metrics monitoring of fraud trends oversight of team QC/QA RCSA exams and audit.
• Responsible for Fraud SAR related procedures and training materials. Facilitates partnerships with business leaders on IT projects fraud detection fraud referrals and fraud trends.
• The Director will continuously oversee and evaluate the fraud referrals and Fraud SARs program to ensure appropriate alignment to BSA / AML policies/procedures and regulatory expectations while anticipating changes in the industry market and regulatory environment.
• The Director will lead expanded BSA / AML oversight of the Fraud Operations Teams to ensure potential suspicious activity is identified and referred timely for SAR consideration while providing continuous reporting to Management.
• Accountable for daily team oversight of the Fraud SAR team operations including team administration fraud referral and SAR metrics service level agreement reporting support fraud internal/external SARs reviews/approvals/escalations and provide direct oversight on sales integrity and insider SAR program.
• Provide expanded BSA / AML endtoend oversight of the Lines of Business and the Fraud Operations team providing BSA / AML related input on fraud detection/prevention strategies issues/escalations/action drivers fraud trends fraud models fraud key data elements fraud identificationtoreferral to AML to ensure comprehensive and timely suspicious activity reporting.
• Partner with business leaders from Fraud Operations Lines of Business and IT on projects related to fraud detection identification fraud referrals and fraud SAR.
• Lead and oversee activities related to QC/QA RCSA ongoing compliance testing and for internal audit exams state and federal regulatory exams and supervision including consolidation of findings remediations and management reporting.
• Provide SME support on fraud and fraud internal/external SARs to Lines of Business and inform AML compliance management team.
• Draft develop maintain and enhance fraud SAR related procedures training materials metric reporting and performance tracking.

• 7 10 years experience or demonstrated required level of proficiency in the US banking industry & Financial Crime.
• Experience at a large US National Bank including Fraud/AML Investigation Management including review/approval of Suspicious Activity Reporting experience.
• Subject Matter Expert in Bank Secrecy Act AntiMoney Laundering USA Patriot Act OFAC and all other relevant regulations.
• Law enforcement experience also desirable.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (nonexempt) the annual range is based on a 40hour work week. The exact compensation may vary based on skills experience training licensure and certifications and location.

Benefits:

Santander Benefits 2025 Santander OnGoing/NH eGuide ()

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin genetics disability age veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting standingand walking is required for this role. Depending on location occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason please contact us at to discuss your needs.