Supervisor
Supervisor
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Job Description
The primary objective of this role is to provide effective leadership and ensure the delivery of exceptional customer service and highquality products that meet or exceed our clients stringent standards. We are seeking a fulltime Team Leader for our News Cafe at BaxterStorey who will be accountable for the following critical responsibilities:
Implementing and rigorously enforcing BaxterStoreys strategic vision encompassing People Product Customers Environment and Profitability
Ensuring the consistent delivery of superior customer service through a professional efficient and meticulous approach
Providing authoritative and decisive leadership to the team including task allocation performance management and continuous evaluation
Supporting the Manager in critical daily operational activities and assuming full managerial responsibilities in their absence
Coordinating effectively with Front of House (FOH) team to guarantee product excellence optimal inventory management and stringent stock control
Rigorously maintaining and enforcing the highest standards of food safety occupational health and safety and professional presentation
Overseeing missioncritical communications and ensuring strict adherence to BaxterStorey policies and procedures
Qualifications :
Skills & Requirements
Experience and passion in hospitality retail or food service
Amazing teamwork skills and an ability to drive excellent communication
Flexibility to work Monday to Sunday between 6:00 and 22:00 rotabased schedule
Strong customer service focus with a positive attitude and professional presentation
Experience in Frontofhouse (FOH) operations including food service and stock control
A positive cando attitude and a desire to improve and win every day
Excellent organisational and problemsolving skills especially during peak times
Ability to work collaboratively with both front and backofhouse teams
Additional Information :
For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.
Join us and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are upbeat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example protecting the planet and supporting local communities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
