Hotel All-Rounder Part Time - Mercure Melbourne Southbank
Hotel All-Rounder Part Time - Mercure Melbourne Southbank
Posted on :
14-05-2025
Employer Active
1 Vacancy
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Job Description
Be part of the excitement of Accor family with limitless career opportunities and incredible benefits. W
We are seeking energetic and enthusiastic Hotel AllRounder to ensure exceptional service is provided to our guests at all times making them feel both welcome and comfortable.
What will you be doing
- Deliver service excellence from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Shifts in Food & Beverage & Front Desk
- Complete a wide variety of hotel tasks which will ensure that every day is different from selling the hotels facilities to making coffees and snacks from the cafe delivering food and maintaining guest accounts
- Provide passionate knowledgeable and friendly service to external and internal guests at all times
- Ensure guests who are not ALL Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
Qualifications :
Your Skills and experience include:
- Previous customer service experience preferably in a Hotel environment preferred
- Strong knowledge of computer systems including Microsoft Office and preferably in Opera
- The ability to work under pressure multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- Have a natural ability to surprise guests with your authentic guest service setting you apart from the rest
- A genuine customer service focus and a strong dedication to always making our guests smile during their stay
- Valid RSA or willingness to obtain prior to starting
- Flexibility to work across a 7day roster mornings afternoons and evenings
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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