DescriptionJoin our team here at OneTouch Direct where we believe exceptional service and fun go hand in hand! As a leading provider of contact center solutions since 1998 weve grown alongside renowned Fortune 500 companies ensuring our clients and their customers receive topnotch support.
As a Chat Support & Sales Representatives supporting youll be the friendly helpful voice behind the screen assisting TMobile customers with their inquiries and guiding them through our amazing services. If you have a passion for communication and love engaging with people then youre in the right place!
Your Role Will Include:
- Providing friendly and efficient chat support to customers addressing their questions concerns and needs.
- Engaging with potential customers showcasing our services and encouraging sales through great conversations.
- Utilizing chat tools to ensure seamless communication and quick responses.
- Making personalized recommendations and upselling products where appropriate.
- Diving into data entry and maintaining accurate records of customer interactions.
Ready to take your career to the next level with OneTouch Direct We cant wait to meet you!
Requirements - 12 years of sales and customer service experience preferred.
- Excellent written communication skills that engage and inform.
- Ability to handle multiple chat interactions simultaneously.
- Solid computer skills navigating different platforms with ease.
- Passion for helping others and creating positive customer experiences.
- High school diploma or equivalent required.
- Flexible schedule availability to support our dynamic customer base.
Benefits- Full time. 40 hours per week schedule with overtime opportunities!
- Great pay. Hourly base salary unlimited commissions benefits!
- Training. Paid training & development
- Benefits. Health Care Plan (Medical Dental & Vision)
- Growth. Opportunity for professional and personal growth
- Culture. Diverse welcoming culture with Employee Resource Groups and positive upbeat work environment
- Guaranteed hourly base pay UNLIMITED COMMISSIONS. Earn up to $1000 PER WEEK in commissions alone!
Required Experience:
Unclear Seniority