Principal Technical Product Manager â Supply Chain Systems
Principal Technical Product Manager â Supply Chain Systems
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$ 139700 - 252000
1 Vacancy
Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
Ready for your next chapter in your Uncarrier journeyThe Principal Product Manager Technical is a visionary strategist analyst customer evangelist respected leader of business and technology execution and professional relationship builder all rolled into a single dynamic package. At TMobile every product is envisioned and created to achieve a specific business purpose or set of business results. The Principal Product Manager Technical is ultimately accountable responsible and has ownership of TMobiles internal and external products platforms services and experiences including hybrid environments like SAP ECC/HANA Oracle Fusion Cloud ERP and cloudnative microservices envisioned to achieve measurable business value.
We are looking for a dynamic and resultsdriven Principal Technical Product Manager (TPM) to lead the strategy definition and execution of critical supply chain capabilities spanning onpremises ERP systems and cloudnative microservices. In this highimpact role you will own the endtoend product lifecycle for key logistics functionsincluding Buy Online Pickup InStore (BOPIS) lastmile delivery warehouse management system (WMS) integrations and 3PL/4PL enablement. As a Principal TPM youll bring together deep technical expertise strong product management discipline and a solid understanding of supply chain operations to drive delivery of scalable customerfocused solutions. You will define and execute a clear product roadmap that enhances reliability increases speed and lowers operational costs across TMobiles logistics and fulfillment network. Success in this role requires a proven ability to translate business needs into technical requirements prioritize initiatives with measurable outcomes and lead crossfunctional teams through fastpaced agile execution.
This role requires a unique blend of customer empathy commercial insight deep technical acumen and delivery leadership. For example the Principal Product Manager Technical may lead the definition and rollout of critical supply chain capabilities such as Buy Online Pickup InStore (BOPIS) lastmile delivery optimization warehouse automation or 3PL/4PL logistics enablement integrating SAP and Oracle Fusion Cloud ERP infrastructure.
No day is the same. Responsibilities span from market and user research to creating user stories and roadmaps; defining specifications; driving technical delivery end to end; managing crossfunctional teams; and supporting gotomarket efforts. This role requires close collaboration with engineering architecture operations and supply chain stakeholders to deliver solutions in areas such as inventory visibility transportation management systems (TMS) warehouse management systems (WMS) and logistics orchestration across onprem and cloud environments.
With the advent of Generative AI and Agentic AIbased automation capabilities this product leader is expected to swiftly become proficient in utilizing these tools. They should adopt enhanced product design practices that leverage these emerging technologies for content creation. The focus will shift towards engaging in more meaningful conversations with stakeholders to understand their pain points prioritize business needs and propose effective solutions with reduced turnaround time.
We pride ourselves on our culture of innovation and agile execution. Our team is dynamic diverse inclusive and passionate about growth and transformation. Join us and help define the future of the Uncarrier.
Job Responsibilities:
Vision Strategy and Analysis:
- Owns product endtoend for highly complex crossplatform or supply chainintegrated solutions including SAP and Oracle Fusion cloudnative platforms.
- Defines and owns product vision strategy and KPIs across capabilities such as BOPIS TMS/WMS integrations and logistics network connectivity.
- Partners with stakeholders across logistics supply chain IT and customer experience to identify product opportunities and innovation areas.
- Translates business needs into technical feasibility using data ROI analysis and rapid testing (A/B prototypes) to guide decisions.
- Drives product funding and alignment on key initiatives including system integration and hybrid cloud deployments.
- Keeps oneself current on industry trends and technology innovations (e.g. microservices eventdriven architecture) to evolve roadmap and capabilities.
- Keeps focus on Automation First efforts on all fronts code build and deployment test and operations.
Customer Evangelist:
- Customer Centric Innovation: Leverages data stakeholder input and user feedback to continuously improve product features and optimize performance across the supply chain keeping the customer experience at the heart of every decision.
- Builds deep customer empathy through interviews and ongoing VOC mechanisms.
- Ensures logistics and supply chain solutions enhance the customer experience e.g. improving delivery accuracy BOPIS usability or inventory visibility.
- Advocates for customerfirst thinking across the product lifecycle and internal teams.
Product Execution & Technical Delivery:
- Owns feature definition user stories and scope for complex systems integrating SAP and / or Oracle Fusion Cloud ERP APIs microservices and thirdparty logistics platforms.
- Collaborates with DevOps and Agile teams to shape product specifications set sprint goals ensure continuous integration/delivery (CI/CD) security and scalability.
- Manages backlogs across 9 Agile teams with dependencies across SAP middleware cloud services and partner platforms.
- Ensure seamless integration between core systems (e.g. OMS WMS TMS 3PL) through APIs EDI or middleware tools.
- Coordinates release planning and readiness and supports pilots betas and golives for capabilities such as lastmile delivery routing or WMS automation.
Relationship Management & Communication:
- Collaborated with business and technology teams to translate customer and operational needs into welldefined product requirements user stories and technical specifications that deliver real value to the business.
- Works across a matrixed organization to align crossfunctional teams resolve competing priorities and make thoughtful tradeoffs between features cost and delivery timelines.
- Serves as the primary interface between technical teams and business units including supply chain operations retail and ecommerce.
- Collaborates with crossfunctional partners to align roadmaps and execution plans.
- Regularly communicates strategy progress and key metrics to SVP/EVP/Clevel stakeholders.
- Facilitates agile ceremonies leads Quarterly Business Reviews (QBRs) and manages product health dashboards.
- Fosters an inclusive respectful and open environment where diverse ideas are welcomed and team collaboration thrives.
Analytics & Continuous Improvement:
- Ensures that all solutions are designed to scale integrate seamlessly and drive measurable improvements in cost speed reliability and sustainability across the supply chain.
- Defines and tracks KPIs such as order fulfillment time inventory accuracy and logistics SLA adherence.
- Leverages tools like SQL Splunk Tableau and realtime dashboards to guide prioritization and improvements.
- Continuously evaluates emerging technologies platforms and vendors for product innovation and optimization.
Education and Work Experience:
- Bachelors Degree in Computer Science Engineering IT or equivalent experience (Required)
- 8 years experience in a handson technical role such as software engineering or solution architecture (Required).
- 5 years of leadership experience in product management technical program management or solution architecture preferably in supply chain logistics or ERP environments Required
- 10 years of relevant Product Management experience in agile software and systems environments (Required)
Knowledge Skills and Abilities:
- Expertise in product management for integrated supply chain logistics and ERP systems.
- Mastery of Agile/Scrum DevOps CI/CD and hybrid cloud practices.
- Experience delivering products in retail logistics or CPG environments.
- Expert in SAP ECC/S4HANA API integrations and cloudnative platforms (AWS GCP Azure).
- Proficiency in SQL Tableau and tools for datadriven product decisions.
- Fluent in supply chain technologies such as WMS TMS OMS and 3PL/4PL platforms.
- Deep understanding of system design middleware eventdriven architecture and compliance/security standards in logistics.
- Ability to communicate technical concepts clearly across business and executive audiences.
Licenses and Certifications:
- Certified Scrum Product Owner (CSPO) or Agile Practitioner (PMIACP) Preferred
- At least 18 years of age
- Legally authorized to work in the United States
- Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Staff IC
Employment Type
Full-Time
